Had these for 9 months & the right button is non responsive. It has already been established (by me - other threads) that my dispenser is on the low end of capabilities. I am 9 months into a 2 year repair warranty.
I assume this gets shipped to wherever for service, I for sure do not want her messing around with it.
Question 1: Should I send both for service? I use both side buttons equally.
Question 2: What is the turn around for Oticon?
Question 3: So I assume I go without aids for however long?
Question 4: Can I just ship it myself & cut out dealing with the dispenser?