I’ve got resound omnia hearing aids. (RU961-DRWC) The receiver on my left side isn’t working well (the sound is extremely faint). If I put my right hearing aid in my left ear, I can hear normally (so it’s not my hearing). If I put the receiver from my right onto the left hearing aid, I hear sound but get a repeated fast-fast-fast-slow-slow-slow-slow (base pitch,-1,base pitch,+1,+1,-1,base pitch)
I grabbed 2 replacement receivers (sure fit 3, 2LP, R+L Side) from eBay. When I plug them into my hearing aid, I get no sound and no beeps.
I grabbed a copy of Resound Smart Fit 2.1 and a noalink 2.
The hearing aids are recognized in the software.
With the original receivers connected, the hearing aids are recognized along with the receivers (2LP). However, if I replace the receiver with a new one, it tells me the receiver is not detected.
If I swap sides for the old receivers, the software says “Receiver Changed”. This indicates the contacts inside the hearing aids are fine.
Do I need to do anything special to get my new receivers working?
Thanks!