New Phonak Lumity hearing issues

@user998

Just REM. No adjustments since.

Phonak M70 was no improvement over my 2011 Phonak Spice Technology apart from the
Bluetooth feature.

I then went on to Oticon Xceed but using the Phonak Roger with Oticon is not great as it’s either Bluetooth or Roger that’ll work. Not both together.

Even when you attach the audio shoes to the Xceed, Bluetooth will stop working even if Roger isn’t turned on.

I then got the Phonak Naida P70 and was quite surprised of the difference.

Your high frequencies issue is pretty easily adjusted by your audiologist.

This is the issue that you need to focus on, as it’s the most important, you could post your audiogram as this would be helpful, if the Lumley isn’t sounding “natural” as the Marvel, I don’t think your going to get these two different platforms sounding exactly the same, I’m glad I dropped Phonak and went on to other brands.

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I don’t have my audiogram, my audiologist never gave it to me in the past 10 years. We have adjusted the new aid for 3 months but still no improvement. I am getting frustrated.

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I understand. I’m in the same boat.

DaveL
Toronto

I also tried the Lumity, and they significantly improved my speech recognition. No question, it was higher in the mid to upper frequencies, but that’s where I need the help. You, unfortunately, didn’t have the same experience.

My audi said he set up the Lumity HAs with the same settings as my P90s, which were heading back to the mother ship for new batteries. Anyway, the audi said he had been told that there were some algorithm mods in the Lumity that improved speech recognition. While that is 100% true for me, it doesn’t work for you. The good thing is, your audi should be able to move the mid to upper freqs down until you are more comfortable.

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When I first put on the Phonak Lumity Life aids after REM and audiogram determined the program I GUFFAWED! The sound quality was near AWFUL. That started a dialog with my very flexible audiologist, and we ended up transferring the Marvel setting over to the Lumity Life - and fuggedabout anyone else’s perspective on how I should be hearing.

Immediately, I was in HEAVEN! Not only did I get the rich, full sound of the old Marvels (thanks to the settings I’d refined over the years wearing them), but I got the speech clarity improvement of the Lumity Life. A beautiful marriage! I’m super happy with my Lumity Life aids, which are excellent hearing in quieter settings. In LOUD places, they do a good job of compensating for the surrounding noise, but half the time I end up putting them into “Speech in LOUD Noise” program. And even that isn’t perfect, but gets me to hear about 90% of what’s being said at a table in a restaurant.

I’ll never forget that initially, with the original settings in those Life aids, I also could not understand anyone talking in just about any setting. It’s like the higher freqs were emphasized and sound was thin and harsh. Almost every word spoken, I’d cringe from the knuckle-wrap explosion in my ear.

It’s a process to get aids tuned to how you want to hear your world. Since it’s OUR brain + ear connection, WE have to be able to articulate what we like and don’t like about the sound quality until it sounds just right.

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I had exactly the same experience when tried Lumity, but I was told the setting on my Marvel was transferred to Lumity. My audiologist said the new HA has different chip, but should not have that big differences. She said would contact Phonak Audiology. I am waiting to have it adjusted again.

When I’ve transferred settings, newer Phonak don’t transfer the exact same settings, it’s not identical settings as it’s newer technology.

Having DIYed since 2011, this has happened many times over the years.

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So did your audiologist adjust manually to match all previous settings?

Yeah Ruth, I think it’s a bit of a hit or miss when you transfer all the settings over from one set of aids to another, I did this via Target, from Naida M70’s, over to Naida P90’s, M70’s had REM done on them, and I wanted those settings in the P90’s, fortunately, Target did the transfer perfectly, so it worked out well for me, it wasn’t exact, but near enough for my liking… :smile: @Neville said, sometimes it works, and other times it does not transfer well! Cheers Kev :wink:

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@user998

Each number was moved manually. It took so long as I wanted exact same settings.

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OK. Maybe it’s just my own jaded view, but did your audiologist SAVE the settings? It’s happened before, believe me! I’ve had several visits where specific requests for changes were made but either not saved in both aids, or maybe even just one of the aids.

If your aids sound vastly different than how you heard things wearing Marvels, then it seems obvious to me that the copy/paste process failed! My audi was on the phone with Phonak Tech while doing that very procedure, transferring the Marvel settings to the Lumity Life. It was not an intuitive process! And when she was done and SAVED the changes made, I had an almost identical listening experience through the Lumity Life aids. (The improvement being in speech clarity.)

Definitely go back and try to look over your audi’s shoulder during the process. You should be able to SEE the process happening and then being SAVED. Biggest test will be when you switch the Lumity aids on and indeed, they sound pretty much (98%) like the Marvels.

GOOD LUCK and let us know how it goes! :smile:

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When I get in to see my audi on Thu I’ll ask how she did it. I recall it wasn’t a simple copy/paste. It could very well have been the manual re-setting of each frequency band for LEFT aid, then RIGHT one.

What other brand might I ask?

Isn’t that silly that the setting needs to be manually copied vs automatically like changing to a new iPhone? That’s a lot of work. When I got my Lumity, my audiologist told me everything is same as my Marvel. She didn’t do it in front of me. Last visit I brought my Marvel, she printed my Marvel setting and noticed low frequency was different, so she adjusted, but it’s still difficult to hear. My next appointment is not till early August. I am hoping she will email me to go in earlier to have it adjusted again after talking to Phonak. She is always busy and fully booked for a month, guess a lot of people with hearing loss like me.

Well I’d offer Signia or ReSound, but that’s because I use them, Oticon is another that people are happy with,but really you need to trial a few to know which you prefer.

If you have trial hearing aids and return before end of trial - what happens if after a number of other trials that the first trial is best, can you go back and select it again. Not to be difficult it’s just how do you know which is best if you only try one?

YES! Ultimately, the audiologist (or hearing specialist) would want YOU to find the best pair of aids out there to help you. So I’ve also trialed different brands and then selected the one that provides the most natural sounds and has other programs and features I value.

I’m just completely up-front and tell the audi (or dispenser) that after trying a different aid, indeed the FIRST one I trialed is the one I want. You are not being difficult - just discriminating! And that’s a good thing.

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Thanks for advice. The thing is I’m using a hearing aid provider that gives me a huge discount and remote adjustments. Am I still able to trial different hearing aids without incurring wrath of remote audiologists because they aren’t getting about 50 percent upfront fee added to hearing aids.

Hey everyone. Please don’t take offence but I really need to emphasize a few things…

Even leading edge hearing aids like Phonak Lumity will yield poor results if you don’t get them setup (from scratch) by a very knowledgeable and skilled audiologist who really understands all the in’s and out’s of the new platform and who is willing to spend the time necessary to make them work for you. You cannot cut corners or skip steps to get the best results. You can’t get them setup by mail order or online and expect good results. Getting a big discount usually = the audiologist is giving you half the service time needed. I don’t even agree with self programming although I understand why people go this route after being setup by a poor audiologist.

I know some people won’t agree with these comments but this is my experience after wearing hearing aids for 23+ years and after suffering through a few bad audiologists before finding a rockstar audiologist who bends over backwards to fit me properly.

Just my 2 cents…

Jordan

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