I saw your new thread and did not reply to it because it was not posted in this DIY category. Now it is. I guess someone moved it for you.
Also I see you did buy the Hi-Crap version otherwise known as the Serial Hi Pro.
Read this link,
How to choose a programming device to Program Your Hearing Aids [DIY]
Especially scroll down and read the last four paragraphs in the section titled;
Wired Programming Devices:
because they apply to your specific problem.