Answers from Widex and Huawei.
Widex: … the P30 will not be made compatible with the Evoke app in the near future but may is the distant future.
Huawei:
- kindly be informed that the incompatibility may happen because the EVOKE apps only support Android: OS version 7.0, 8.0, 8.1, 9.0 based on their official web, but P30 using Android OS version 9.1. And Nexus 6P using bluetooth version 4.2 while P30 using bluetooth version 5.0.
2, Related with bluetooth, P30 are supported with BT 5.0, BLE, aptX, aptX HD, LDAC HD and HWA Audio
- The root cause finding was related to hardware limitation, where software from WIDEX is depending on hardware. We do understand about the difficulties, however the only that we would like to suggest you to have another possible headset with higher software and hardware version.
- Kindly be inform that in EMUI 10 there will be no improvement to the Bluetooth P30 Pro specification. Because this is a hardware system that you unable to update it from available software updates.
So, I buy very advanced and expensive hearing aids. I buy a very advanced and expensive smartphone. And then this happens.
All the answers together still confuse me. Is this really a hardware problem of the Widex. In that case it will never work!
If a software update can solve the problem it is unclear for me if that software update should be provided by Widex or by Huawei.
What is clear to me is that both companies who sell advanced and expensive devices do not solve and apparently are not going to solve this problem.