New to the forum, thanks for the great site!
That said, I am so saddened by what seems to be the case with the hearing aid industry… It is a huge scam.
How can they charge people $3000-$6000 for a pair of aids, then five years later they don’t even have parts anymore?
I bought a very nice, well taken care of, pair of Phonak Perseo 211 DAZ and went to a Phonak dealer today to have new ear molds made, have them tuned to my hearing loss, and possibly get a user manual… After trying to talk me into a $4200 new pair (I told him that with 2 yrs or less to live, that would be stupid), he then agreed to modify the pair I had just bought. Seems he has no idea how to program them (“these are so old”)… These are from late 2009, and he thinks they are old??
He said he would have to contact Phonak to find out how to program them. He had no owners manuals and suggested I contact Ponak for one. I did, and they told me they have none, nor where I may find one.
If anyone here has this model, would it be to much to ask to copy it and email a copy to me?
Sorry for my first post to be so negative, but Lord, I had no idea this industry was like this… I have been wearing one Siemens Ituis Dir in my right ear for two years now. Had someone give it to me, and it’s been great, but would like to have two. I thought $300 for these two Ponaks was a steal (they paid $3800 for them in 2008)… I just hope I didn’t throw my money away…