Myphonak app & battery widget

#1

Hello,
So when I had my old phone an oppo X5 lite using android 13 the myphonak app had a battery/volume widget,
Now I have a pixel 8 using android 14 and despite reinstalling the app & resetting my phone the widget is not in the list of widgets.
I’ve tried reaching out to tech support for the app but there useless didn’t even read what I said and said to go to my audiologist :roll_eyes: like they’ll have a clue.

So anyone got the same issue and or been able to get the widget on the pixel 8?
Thankyou

#2

From the Internet:-

myPhonak app on Google Pixel phone - I can pair only one hearing aid

Only one hearing aid connects with myPhonak app on Google Pixel phone

The issue is fixed with the June 2023 software update for Pixel devices. Update your Pixel smartphone to the newest Android version.
Detailed information about the June 2023 software update for Pixel devices is available at:
Google Pixel Update - June 2023

If the June 2023 software update has not been installed on your Pixel device, follow the workaround steps (for Google Pixel phones with Android 13- Pixel 4a and newer):

Restart your smartphone.

If the issue persists, please follow the steps.

  1. Start pairing your hearing aids with the app. When only one hearing aid pairs, choose to continue using the app with one hearing aid only.
  2. In the menu of myPhonak app, tap on “Devices” and choose “My hearing aids.”
  3. Select “Forget the device(s)” to unpair the hearing aid.

Important: Do not unpair hearing aid in the Bluetooth settings of your smartphone. Leave the Bluetooth LE connection on the list of paired Bluetooth devices.

  1. Switch off Bluetooth on your phone for 1 minute and activate Bluetooth again.
  2. Start pairing your hearing aids with the app again. This time both hearing aids will pair with the myPhonak app.

if still only one hearing aid is paired with the myPhonak app

  1. In the menu of myPhonak app, tap on “Devices” and choose “My hearing aids.”
  2. Select “Forget the device(s)” to unpair the hearing aid.
  3. Reboot your smartphone.
  4. Start pairing your hearing aids with the app again. This time both hearing aids will pair with the myPhonak app.
#3

Thanks for trying but I don’t think that’s what I’m after as my myphonak on my phone has the latest October 2023 update.
But as I’ve said I’m not been given the option to have this widget…

Screenshot_20231118-105721
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1 Like
#4

On Android you do not use an app to summon its widget.
That’s not how it is done.
On Android you hold your finger down on a sufficiently empty space on the screen, and a window pops up asking you to choose the app from which you want a widget. You then get a list of all your apps.
Pick the myPhonak app from the list, and you will be offered a choice of two myPhonak widgets.

1 Like
#5

Again thanks for trying to help but if it was that simple I wouldn’t of made the post in the first place.
This is my list of widgets and as you can see the myphonak doesn’t appear under p for phonak or m for my phonak so I apologize if I wasn’t clear before but how I get it to show up on the list.
Any body with a pixel 8 using android 14 got it working/know how to get it on the list?

Screenshot_20231118-210115
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I have myphonak update as of October 2023,I’ve deleted and reinstalled the app twice and turned my phone off/on.

#6

I’ve got a Pixel 4a which says I’m uptodate with Android 13 and myPhonak does appear in the list of widgets. I tried to update to 14 to see if it disappears but at this time Google won’t let me. I wonder what if anything would appear if you tried to make a myPhonak widget with one of the widget-maker apps?