Hey everyone,
Just got back from my 3 days business trip to Dallas and thought I would write up a detailed report on how the Phonak Sphere I90 hearing managed through a number of interesting (and common) travel types of hearing scenarios. I did post a short teaser of this information in another Sphere discussion thread but I wanted to post more details. Here we go…
The trip included flying from Toronto to Dallas for a team meeting (I work for a USA based IT company). The team meetings (in a conference room) went on for 2.5 days and included team dinners each night in a very busy and noisy restaurant along with hanging out with my team members in the hotel lobby. Before heading back to Toronto from DFW on Wednesday night, I attended a few customer meetings before jumping on a flight back to Toronto. This is a very typical business travel type of scenario.
AIRPORT
I had zero issues hearing anything or anyone at the airport. This included parking the car, checking in through airport security and USA customs, understanding the cashier when buying a bottle of water, and understanding all announcements at the gate before boarding the plane (updates on boarding, announcing boarding zones, instructions to have ID ready, etc). The Spheric AI noise reduction program cycled on/off depending on the noise levels of the environment. The airport seems to be the perfect scenario for the AI program as most of the noise that interferes with speech understanding is spread across the environment (I call this “General Hubbub”) and the Spheric program really knocks this type of noise down quite well. Verdict: Major improvement vs Lumity. I previously really struggled with gate announcements and I understood everything quite well on this trip.
AIRPLANE
Not much to report here other than the Sphere’s work well on the plane. I could understand the announcements in flight. When the stewardess came by to serve drinks, I had zero issues. Just like the airport, the Spheric AI program eats plane noise for lunch. Only thing I did was turned down the volume on the hearing aids after the drinks were served so prevent chewing the battery during the 3 hour flight. Verdict: Improvement vs Lumity.
HOTEL AND RESTAURANTS
The Spheric AI noise programs kicked butt here. They allowed me to hear while eating at the free breakfast buffet in the hotel lobby. They were superb in the three busy and noisy restaurants that were arranged for my team dinners. There were times at the restaurant when I still struggled to understand someone but that only occurred when I accidentally blew past the 3 hour Spheric AI program limit that is programmed into AutoSense. Once I figured out that the Spheric program was no longer engaging (no warning is given), I was able to turn it back on via the manual Spheric program that my audiologist setup for me. You just have to be careful that you don’t chew through all the battery if you think you are going to be in the noisy environment for more than 5-6 hours. The following night I actually charged the Sphere’s back up to 100% just before going for dinner and i ended the night with a good 50% of the battery left. Verdict: Crazy improvement vs Lumity.
OTHER STUFF
The Sphere’s did well with my customer meetings. Were they better than Lumity? Probably equal or slightly better. The real value of the Sphere’s is the Spheric AI program, the bigger battery and the better energy efficiency that allows the Sphere’s to go all day and still have 50%-60% battery capacity before going to sleep. After getting back to Toronto, my wife informed me that we were invited to one of her client’s 70th birthday party at an event venue. We went last night and once again, the Spheric AI program came to the rescue. Picture a large room with 100 people eating dinner and with a big dance floor and loud music. I had no issues hearing the people sitting next to me at dinner. The only weird thing was the way the Sphere’s flip to the Music program when there is music and dancing going on at a party. You sorta have to decide if you want to enjoy the music or enjoy conversation and then use the manual Music and Spheric AI programs accordingly. It’s not always perfect (someone wants to talk when the music is blasting) but it’s orders of magnitude better than other hearing aids that I have tested or owned.
That’s my report. I would be more than pleased to answer any specific questions. The Sphere’s aren’t perfect but they really kick ass in noise. I have noticed a few people report that the Spheric AI program didn’t do anything for them. I honestly don’t understand this at all. Perhaps the Sphere’s weren’t setup properly or the person wasn’t in a noisy enough environment for the Sphere program to kick in. I guess it could also be that there is less of an improvement for people with certain loss profiles or open fittings, etc. Not really sure. All I can tell you is that these things work well for me.
Wishing everyone an amazing weekend.
Jordan