My phonak aids won't turn on

My Paradise 90-R HAs will not turn on yet charger shows batteries fully charged. Appreciate any thoughts.

Push the buttons down for around 10 seconds and they should turn on.

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Give this a try.

WH

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Yeah sometimes the Audiologist doesn’t set up the “auto on” after removing from the charger, unless this has just happened out of the blue it could be this.

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Ensure charging contacts are clean.

Just keep in mind if you push the button longer than 7 seconds, HAs will go into flight mode and you cannot connect them to Bluetooth. Pressing 2-3 seconds should be enough.

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