Lumity 70 doesn't connect properly with Pixel 6 phone

Hearing Aids
#1

I have a Google Pixel 6 Android phone running latest software. I’m trialing phonak lumity 70 HA. Having trouble correcting properly to Bluetooth. The HAs connect as LE-L and LE-R. Like this no streaming or tap.

Phonak tech support said they must connect as L-R and L-R to steam, not as LE. After 8 hrs of failed attempts I finally got a 3rd HA connection called R Phonak HA (but never L Phonak HA). Now I get streaming on the right HA and a weak pass thru of the signal to the left HA.

I contacted Phonak support again to ask if this is a programming problem. No answer. I went to my audiologist and asked him. Showed him the tech support email. He said he had no idea what it means.

Before I return these, has anyone else had this problem?

#2

Yep just for the App control.

Hardly matters, as Phonak don’t stream using BLE they use classic.

Yep that’s all good ( not the 8 hour’s part tho!)
One side ( the right side is default) so you will never get both, Phonak uses the master slave setup, so one side streams to the other.

#3

Very interesting. Then the Phonak tech guy was wrong! Maybe he thought I have an iPhone although I told him I have an android phone.

#4

Same regardless of phone type.

WH