I recently got a pair of Jabra Enhance Pro 30 hearing aids at Costco and paired them with my Pixel 9 phone.
I can make calls through the Jabras, but several people have complained that my voice volume is very low on their end.
I saw in the user guide that there’s an “Acoustic Phone” program described as “A special program for phone conversations.” Costco didn’t set this up for me, and I can’t find any information online about whether it might improve my outgoing voice volume.
Has anyone here used this “Acoustic Phone” program, or does anyone have any information on how it works or if it helps with microphone volume?
Any insights would be greatly appreciated!
Thanks in advance.
I don’t have your aids, but my old (p90 audeo) aids have a program like that. You enable it when you aren’t BT connected to the phone. On mine, you hold the phone so ONE of the HA’s mics (you have to pick which side when they program it) is by the phone’s receiver. You talk to the phone’s mic like regular. The program copied the audio to the other ear so both sides can hear. You don’t use the HA mics for your voice at all.
It is probably something like that. My audiologist had never programmed that one before so I was an experiment.
Hope this helps. Maybe someone else has used it on your aids and knows for sure.
WH
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Yeah so as WH has mentioned it’s a special program for phone conversations, it supposedly enhances the signal-to-noise ratio to make calls easier to understand, using the phone as it was designed to be used, your callers will be much happier to hear your voice as expected.
This YouTube video : https://youtu.be/E26r1pomWEU?si=dmK_GkElXiVcNh1T addresses the acoustic phone program at about the 17 min mark. Just some basic info tho