So you can program Amplifon hearing aids using the standard software? just out of interest which software are you using? i was sure that there was a separate Amplifon software for this very purpose, or perhaps things have changed?
No I don’t have Amplifon hearing aids. I have Resound Ones supplied to me by Amplifon. I believe you have to have Amplifon fitting software to program their aids, including the ones made by Resound. But as mine are not Amplifon aids, I can use SmartFit.
Ah makes sense, i do remember searching for it a while back and found a special version of Smart Fit for Amplifon, also spoke to someone on this forum and they confirmed that for Phonak hearing aids you would require an installation code for Target.
Interesting that they supplied you non Amplifon hearing aids instead of the rebranded.
It was because I insisted!
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I just downloaded SmartFit from the Resound web. Link is somehow hidden, but I guess you can find that easily on this forum.
You need the noahlink wireless programming hardware. Also, you need to know the PIN if your audi locked your hearing aids.
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Your audiologist doesn’t lock them. The hearing aid manufacturer (GN ReSound) locks them.
Oh, that’s interesting. Do you have any links or forum post supporting that claim? I thought it was the audiologist.
Then… How does the audiologist get the necessary PIN from GN Resound to program the aids?
The (NHS or Healthcare-Insurance or Any-name-Franchise) that sell rebranded/discounted hearing aids has no benefit for locking their rebranded/discounted hearing aids. The manufacturer (on the other hand) by locking their rebranded hearing aids, can maintain both lines of business;
- premium products sold to audiologists
- rebranded/discounted products sold to healthcare/insurance/anyname-franchises
By carrier pigeon 
or maybe some other means of communication.
It’s impossible for an audiologist to make a different version of a software or a code to program locked hearing aids when they literally don’t make the software!
I like to keep track of of these other-hearing-aid-outlets in DIY School - (v2.0)
Here’s a clip below. Please let me know if you see any errors or omissions;
There is another angle here, which is that an audiologist using SmartFit standalone can add a pin which prevents an authorised person from saving to the hearing aids. It’s on the screen you get when you try to save the fitting.
But Amplifon don’t use this feature in UK when they supply Resound branded aids. I don’t know whether Amplifon pin protect Amplifon branded Resound aids.
I got my resound hearing aids trough an Amplifon clinic in Spain and they were indeed locked. Although I don’t really known who locked them first (resound or Amplifon) .
That is… weird…
My Hearing Aids can be programmed at any Amplifon clinic, so they must have set a master PIN on SmartFit, and that must have been done by Amplifon, not by GN Resound.
I’m just saying that Amplifon lock seems to be more plausible, rather than a manufacturer issued lock. The later is not impossible, indeed, but the former seems more reasonable to me.
How would they lock it? Maybe change the firmware in GN Resound’s hearing aids? Then write their own version of SmartFit to access the hearing aids that they locked? Oh look below, others are doing it too! Poor GN Resound. Maybe they got hacked and lost control of their products???
Or, maybe GN ReSound (like other manufacturers) is just expanding their product lines.
As I said above, Resound SmartFit Standalone already prompts the audiologist to add a PIN at the point where the software is about to save the fitting to the instruments. No doubt Resound stores the fact there is a PIN, and what it is, in the instruments. No hacking would be involved!
Why is the audiologist prompted to enter a PIN? Can the audiologist just skip any PIN entry?
If the audiologist is required to use a PIN, then the hearing aids are actually locked by the manufacturer.
It’s not just ReSound; Check out Discount Daily. Though, the business model of Discount Daily is Online Sales with Remote Fitting. They even have a low price guarantee. So this is different from health insurance sales.
You would have to ask Resound the first question. But on the relevant screen, it says it’s about aligning the fitting with the cloud information, for remote fitting purposes.
But the answer to the second is that yes there is an option to skip adding a PIN. It’s the audiologist’s choice whether to add a PIN or not.
If that’s the case then the the answer is simple. Ask your Amplifon audiologist why the hell are they locking your hearing aids? And insist that they stop doing it!
Mine aren’t locked, as I already said earlier in the thread.
Yep, but your HAs are special/not Amplifon, right?