I just visited my Audiologist yesterday because my Left Paradise P90 RT HA began not functioning properly- can only describe it as sounds suddenly becoming muffled, volume reduction, various frequencies no longer being heard, etc. Replaced the wax guard, installed a new dome, etc., with no effect. My Audio replaced the receiver in my Left HA, which seemed to remedy the problem.
Had also began experiencing issues with my Right HA intermittently “cutting out” (not actually turning off)- with no sound or “pairing” (sending sounds to the Left HA) with the Left HA- for about 5-10 seconds, then coming back on. This behavior seemed to begin occurring every week or other week about 9 months ago. To address this problem, my audiologist replaced the receiver in the Right HA about 6 months ago, which stopped this behavior for about 2-3 months, but then it began happening again every week or two. Prior to the problem with my Left HA noted in the first paragraph above, I also noticed this same intermittent “sound cutting out” behavior in my Left HA about 2 months ago as well.
I have never dropped or submerged either HA in water, and other than some sweating very occasionally that produced some moisture behind my ears, I have always taken extra care to protect and care for them, even purchasing the new Phonak “Charge & Care” charging case that also dries and sanitizes the HA with a fan and UV light. My question is: is it normal for Phonak Receivers to have a lifespan of only 6 months or so? I have worn various brands of HA’s (primarily Widex) for the past 20 years, and can’t recall ever experiencing Receiver failure over several years, if at all, and especially not every 6 months or so!