I have a pair of KS10s, which worked flawlessly since August 2021. I forgot to charge my HAs last night, plugged both into the case this morning and only the right aid has charged. The left aid resolutely remains…dead.
I’ve had it in to charge, carefully cleaned the contacts, tried both slots in the charger (works fine with the other aid). Still nothing. No lights, no response to trying to switch it on.
Before I reach out to Costco, anything else I can try?