I’ve had my KS10’s for several months now and have been happy overall. Battery life has been excellent. I usually put them in at around 7:00 AM, stream a podcast for an hour while I walk, and then use them for hands-free telephone calls off and on throughout the day. I finally take them out and put them on the charger at about 11:00 PM. There has usually been around 15% battery left, which is just fine.
However, a couple of months ago the battery in the right aid started dying at anywhere between 7:00 PM and 10:00 PM. I took them back to Costco and they sent the right aid to the factory where it was replaced, including a new battery. But the problem still exists. The right aid will no longer make it through the day, even with the new battery. For example, I started the day at 7:00 AM today, didn’t stream any podcasts, and it is now 6:30 PM. The left aid is at 52% and the right aid is down to 22%.
I made another appointment at Costco and met with the tech today. He says that there are a growing number of similar complaints from people who have Google Pixel phones. The prevailing theory is that Google made a software or firmware change to the PIxel phones that is causing this problem. He says that one aid (usually the right aid) is actually the “controlling” aid for all Bluetooth communication with the aids and that whatever change was made apparently is causing Bluetooth to drain the aid’s battery at a much faster rate. And apparently this is only with Google’s Pixel Android phones and not other Android phones (e.g., Samsung). This theory makes some sense to me but I’m not sure how one could prove it.
So, I’m wondering if anybody on this forum is using the KS10’s with a Bluetooth link to a Google Pixel phone, and if so, are you noticing that the right aid is draining the battery faster lately? My Pixel 4XL is running Android 12 with the April 5 security update. Kernel versions 4.14.257. Build number SP2A.220405.003
Thanks - Gary