Hi All,
My son (28 months old) got his bilateral implant (profile plus 632) on 29 Aug 2021 and switched on 10 days later. We are currently using Kanso 1 (loan unit)and will received Kanso 2 which will be launched next month.
The battery life for my son’s Kanso (left) is only 13.5 hours of usage. Based on the mapping estimation, it should last 28 hours.
Anyone know the reason? We have checked with Cochlear agent in Malaysia but they are still searching for the reason. We were given a new processor for exchange but the battery life is similar. Hence it rule out the possibility of faulty processor.
We are now monitoring his right Kanso battery life. According to the mapping, it should last 30 hours.