#29

I’ve not moved on to tapping to answer. Just trying to get calls using the H/A mics at this point. By “fully”, I meant both talking and listening via the aids.

1 Like
#30

Maybe using the HA mics sounds wonderful (and in a quiet room, it is) but if there is much background noise at all, it gets hard for those on the other end to hear you pretty quickly. I wish I had the choice to choose the iphone mics, as the noise canceling is much better. I either give up the phone sound piped to my ears (which I do now with my mom, who refuses to check out HAs) or torture my other end with whatever noise is around me.

WH

#31

As you can read here, I’ve been around the block. My positive results with that procedure above did not hold. I went back to pairing via the app.

After that re-pairing procedure, I had a successful call with my wife who said the sound quality was good through the aid’s mics. I later made a call and the other person said she had difficulty hearing me - bad connection. I went back to pairing with the app and had a good call again. It may just be inconsistent, or I’m getting through initial roughness. We’ll see how it goes in another day or so.

So, you can pair the aids using the Jabra app. Assuming the aids are not paired, follow the app’s instructions.

The alternative is to pair the aids to the phone using the phone’s bluetooth connection settings. You put the aids in pairing mode by opening and closing the battery doors so they restart. They should then show as available in the connection settings. Choose the aids when they appear and they should connect. But, when I’ve done that, they aren’t connected to the app, so you have to go through the pairing with app in order to use it.

Any clearer?

Edit: There is also “Tap to Connect” in the “Hearing Aid Support” settings. I thought that was to set up answering the phone, but it is just another way to do pairing directly to the phone.

I’ll get my wife to call me when she is free and see about answering by pressing a button on one of the aids. Instructions I saw didn’t specify forward or back. Maybe either when the phone is ringing. TBD

#32

My understanding is that you can use the iPhone mics on calls. That is in the instructions. Jury is out about doing that with Android. Here the instructions provided earlier:

#33

Have you tried removing the app and just pair the phone and aids only? Do not load the app.
Then make your call and see how that goes.

#34

I haven’t removed it completely. Just killed it so it wasn’t running. I need to get my wife’s phone when she can part with it for an hour. I can call it and leave a voice mail then listen to it. I’ll try uninstalling.

Ultimately though, I will need the app. I use it regularly. I had ReSound Prezas before this with basically the same app.

1 Like
Jabra Enhance Pro 20 - Any Issues with Android phones?
#35

Thanks a lot for the info. I see the same thing. Sometimes the call is clear and the next call is terrible. Jabra can surely do better than this or do they expect everyone to buy Apple?

#36

I that is the way it is going to be, I’ll be returning them. Definitely a deal killer. It would mean losing calls in my aids altogether if it turns out to be so unreliable.

#37

For MFI HAs, perhaps. Not phonaks.

WH

#38

Well, I don’t claim to understand anything about these pro 20 hearing aids or my s24 but I’ve been having all sorts of connectivity problems and I’ve tried about every combination. Yesterday, I decided to unpair everything like my truck, etc. Then I repaired my ha, turned on bt and le audio. I can now stream, get phone calls through my ha and even have hands free calling. This might revert back but so far it has worked for two days.

3 Likes
#39

Sorry, I assumed you had the Jabra/ReSounds we’ve been talking about.

My buddy has Phonaks and uses hands free trouble free without taking the phone out of his pocket. Even when we are out and around, some noise around or not.

#40

You had your aids paired to your truck? What else? Mine are only paired with my phone.

#41

Actually two trucks and that’s all. When my wife gets up this morning, I’ll see if they worked the same as yesterday but my experience with these hearing aids is that nothing is constant. Hugely exasperating!

#42

What is the word about these aids with iPhones?

Your hearing and the aids are more important than a phone.

1 Like
#43

You can disable the aids’ mics with iPhone and return to semi-hands free. But I’m not getting an iPhone.

1 Like
#44

These jabras are going to cause me to have a nervous breakdown. Yesterday, I removed the pairing with my trucks (my gmc) and the hearing aids worked properly (sound going to callee and caller) and my wife said she could hear my voice through the ha but with static. Today, still working properly but didn’t seem to hear me with the phone placed remotely (perhaps yesterday was a mistake). I tried to repair my truck and it was a disaster. Truck radio worked but no sound in or out of ha. Uninstalled app and ha worked if turn off bt and then back on. It seems to me unless this can be resolved (maybe Jabra ought to tune into this forum), how is anyone to know if they have missed an important oe emergency phone call? Sorry to be so wordy, this appears to be a poorly developed product.

#45

Do they still offer the Phone Clip device?

#46

I probably missed this, but why do you have your hearing aids paired to your truck? Seems like an unnecessary complication.

3 Likes
#47

I would leave the hearing aids unpaired from the truck.

2 Likes
#48

Yes they do indeed still have them available.