I asked my Costco HCP to adjust my Jabra Enhance Pro 20 for better performance in crowded restaurants and meetings, and it worked!
I have had my Pro 20s for 2-1/2 weeks and love them overall. But, I had some difficulty holding conversations with my wife and others twice, once when in a very crowded restaurant, and secondly when at an evening soiree at the Yoga studio my wife attends. In both cases, the HAs successfully highlighted the conversations over any other sounds, BUT they highlighted ALL the conversations, inclduing ones all around me, which did not make holding my personal conversations easier!
I asked my HCG to “narrow the cone” of conversations picked up in the "Hear in Noise: setting, I asked for an approximately 90 degree “cone” (45 degrees left of where I am facing to 45 degrees right of where I am facing). I figured this would enable me to hear, and my brain to understand, much more easily what my actual conversation partners were saying in a crowded setting over what OTHER people all around us were saying.
It took my HCG all of what seemed like a couple of minutes to make the requested adjustment,
Today, I, my wife, and my son all went to the same crowded restaurant, and the restaurant was so full that we had to wait for a table!
The adjustment worked!
I was able to carry on a crystal clear conversation, that I did not need to work to “dig out” of all the other conversations (dozens of them) going on around us. VERY pleasant.
If you are having similar difficulties in crowded places, I encourage you to ask your HCG to make an adjustment that will work for YOU.
Jim G