What phone do you have? I have a S24fe and have rock solid bt connectivity. Always hooks right up and never drops out and never have 1 aid drop out. Probably your phone. Is your phone on the approved list the Jabra provides?
I have samsung 22 ultra. At least audiologist said it was approved. Wondering id it is bad/defective jabra unit i have. Anyway, will get costco to check it out.