I recently obtained new Phonak hearing aids (Audéo S SMART V) together with the Phonak ComPilot and TVLink S. I have issues with the ComPilot when streaming Bluetooth to the HAs from either the TVLink or music from my iPhone. Occasionally, the HAs will intermittently cut out, be periodically garbled, or go sporadically silent when listening to streaming Bluetooth. Turning the ComPilot off and back on will always “solve” the issue. Until the next time.
My audi initially exchanged my ComPilot and TVLink S, and when the symptoms persisted with the replaced units exchanged my HAs. With the replaced HAs the frequency of the Bluetooth streaming issues seem to have decreased, but they still occur. Have others experienced such issues with the ComPilot? Is there a solution?
Overall, I am delighted with the ComPilot and the HAs. For the first time in many many years I am able to enjoy stereo music. My hearing is poor in both ears, but much worse in one ear than the other such that I can not hear stereo with conventional headsets.