I asked my audi if the battery could be replaced, and she said replacing the battery is $250, but getting a new ConnectClip is also $250.
At that rate, getting a new one is a no-brainer.
So now I have a new ConnectClip and an old one with a dead battery that I will experiment with to see if I can replace the battery and make it work again.
It seems having a non-replaceable battery is not good customer service and has soured me a bit on Oticon.
After my rechargeable hearing aids which ended up costing more than replaceable batteries while giving me inferior service as the batteries lost their capacity to keep the aids alive all day, that’s the second disappointment.
Their slogan, People First should be changed to Profits First
I might try Phonak next time.