Thanks for sharing that Q&A doc, @mingus. It’s the first time I saw that doc, so kudos for finding and sharing it.
When I see conflicting information from Oticon about things, why am I not so surprised? One personal observation I have that I will share with you, is that sometimes I’m not very impressed with these Oticon reps who delivered these webinars or training, etc that I read through (or watch through). Generally, I find their information to be OK, but I also sense a lot of parakeet’ing, as if they don’t really have a master level understanding of the subject matter, and they simply repeat something that they heard and possibly in the process skew their answers or present conflicting information that can confuse the readers. So I just use common sense when something doesn’t sound right coming from those people.
Below are some points I want to discuss:
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They say MSB “works in more quiet environments.” → Who would want to bother go to the ON app to turn on MSB if they’re in quiet/easy environments. If they make such a statement, they MUST back it up and elaborate in details why MSB would be needed at all in quiet/easy environments to justify that statement so that it’d make sense. Don’t just make a stupid statement like that and not offer any plausible elaborated justification. Where’s the common sense?
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All they really say in that Q&A about the MSB, beside the stupid statement above, is that if the Easy NNS is set to 0 dB in P1, then MSB will change it to 4 dB. Otherwise, if the P1 is already at 4 dB, then MSB leaves it alone at 4 dB. OK, so the only new info is that MSB forces Easy NNS to 4 dB if not already set to that value in P1. But again… WHY use MSB to mess around with only Easy NNS and not do anything extra to help with Difficult NNS? Who cares if MSB changes Easy NNS to 4 dB (if not already done so)? Who cares to even enable MSB at all if they’re in an Easy Environment?
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So they say that MSB does NOT help with Difficult NNS at all. Even with MSB enabled, Difficult NNS will continue to use whatever value it is set to in P1. OK, that’s fine. But if MSB doesn’t do anything extra to help in Difficult Environment, then why introduce MSB at all??? And have those people even watched the Oticon videos about OSB and MSB where all indications pointed to a Full Directional value for the Directionality Settings? And it also seems that we have users on this forum confirm to have noticed the Full Directional effect when they turn on MSB.
So all I can say to the Q&A doc with regard to their MSB answers specifically is “Where do these people (who wrote this Q&A doc) come from??? Are they bonafide Oticon reps/trainers?” Their answers are so incomplete that it’s not only UNHELPFUL, but it’s also CONFUSING and FULL OF CONFLICTING info with other Oticon information on videos. So I can only dismiss these answers and don’t lend them any credibility, unless their answers can prove otherwise.