International purchase - Buyhear, HearStore, Hearing Central, Ebay, Which one is better?

I think it’s the other way around. I think it’s because they have a Reset to factory Settings Tool, that they don’t have to be concerned making the wireless Firmware update robust.

Also, I wonder what Oticon/Signia will recommend for a scenario where you get a failed wired Firmware update because you lose electrical power during the wired Firmware update?

ETA> The manual for Oticon Firmware Updater Tool only says restart if it fails.

I wish every mfg has a reset to factory setting option like Phonak does for a firmware update.

The extent of the damage to the device probably varies depending on how the device is designed. If the device already has a firmware version already on a ROM in the device then a reset is all it needs to restore it from the ROM to the EPROM. But if there’s no ROM backup and it writes directly into the only EPROM it has then it can be bricked more easily.

Also I think it’s not so much the inadvertent wireless interruption they’re worried about, but it’s probably more about making sure that the power supply is not interrupted in case it’s a long update and the battery juice runs out.

I’ve bricked Oticon aids during a firmware update, and also bricked a FittingLink 3 dongle. IMO, they are total incompetents when it comes to software.

What?? Let’s not go starting any bricked hearing aid rumors and bricked FittingLINK 3.0 rumors without providing any details. Please provide details.

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Oh, these happened with disconnects during update, so no fault other than the fact that competent engineering wouldn’t allow bricking (requiring sending hardware back to the manufacturer) to occur. Crap design.

I know you want to be angry with the manufacturer, but others here may want more information other than my brand-new $6000+ Opn hearing aids are crap.

  1. Did this happen to you while you were self programming?
  2. Or did this happen to your Audi?
  3. Was the FittingLINK 3.0 dongle in its cradle during the disconnect/communications failure or was it plugged into a rear desktop USB port that may be prone to interference?
  4. You said the Opn failure occurred during a Firmware update. This was using a Hi Pro, Right? If Yes, then I don’t understand. Did the FittingLINK 3.0 failure occur at some other time?

You make a lot of assumptions, don’t you?

  1. Not brand-new or even close to new
  2. Not $6000 or close to $6000
  3. Never said the HA’s were crap
  4. Never said the bricking was anyone’s fault other than mine (so the details are irrelevant to others)

Other than that, spot on, pvc!

I didn’t make any assumptions. What I am saying it that other people have paid $6000+ for Opn hearing aids, and this is likely alarming news to them.

Crap design/crap hearing aids, what’s the difference?

Inquiring minds want to know what the heck you are talking about when all your hardware gets bricked and has to be sent back to the factory?

If the details are irrelevant to others then I don’t understand why you posted this??

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Please re-read what you wrote - you made a handful of assumptions in a single sentence. And then please re-read what I said (which isn’t very similar to what you accuse me of saying). No idea why you’re so worked up about this that you’re willing to lie about it.

OK. I’ll try. You did mention crap design with reference to Oticon. Admittedly, you didn’t mention OPNs, but since OPNs are made by Oticon, it’s not a very big leap. (And one can pay $6k or more for OPNs)

I think all of us who dabble in self programming would like to prevent bricking our hearing aids. Sharing your experience might accomplish that.

If you could share what led to the bricking of your hearing aids, I think you would be doing us a favor.

Don’t disconnect cables or lose power during a firmware update with Oticon equipment; that’s pretty much it (nothing new here). My ONLY point (which you guys seem hell-bent on ignoring) is that there should NEVER be a software design that allows bricking during a firmware update. In this day and age, it’s a sign of incompetent design, and yes, I’m accusing Oticon of crap software design.

Yep, bricking a device due to an incomplete/interrupted Firmware update is nothing new. But this is not solely an Oticon problem. What about Phonak’s debacle with their iCube?

My concern is not about your mysterious problem.

My concern is with starting new rumors about locked and bricked hearing aids. We have had more that our fair share of those rumors. Thus when a new one arises, I am interested in the details.

btw> New Oticon Firmware issues tend to involve Opns, only Opns.

Meaning others may think that their Opn hearing aids are faulty!

Are there hearing aids that have a backup firmware of some type that would be harder to “brick” in case of power outage or disconnection or could be reset? I think Volusiano alluded that Phonak may have that feature (or I may be imagining)

https://forum.hearingtracker.com/search?q=Tools%2FReset%20to%20factory%20Settings%2FHearing%20Instruments

I never once said that ANY hearing aid was faulty; you’ve got a serious comprehension issue, I’m afraid.

Faulty/Bricked, what’s the difference?

And you’ve got serious anger management issues to go along with your alternate method of comprehension , I’m afraid.

Where’s Doc Jake when you need him?
:face_with_raised_eyebrow:

I said, multiple times, that I (me, myself) bricked them in a way that was predictable (disrupting firmware updates). Your condescension toward others is why we can’t have nice things. (BTW, I always assumed you were a great guy, based on your help to others. I realize now that it’s just some kind of egotism thing you’ve got going; a need to always be right, to be holier-than-thou, etc. A loser in other words.)

Your first assumption was correct. Next rumor, please. I think we’re done with this one seeing as how it has degraded into the name calling phase. We never did learn about any of the details??

I assume you learned to read somewhere along the way. If you try to use those skills, you’ll see that I DID describe what happened (again, since you are slow on the uptake - I interrupted firmware updates). BTW, who put you in charge of this forum? Oh, that’s right - you did.