I transferred Active Vent receivers from my previous Phonak aids because they seemed helpful. Now I have an odd problem. It seems to me that the active vents seem to be working in the “opposite” sense to expected. I leave the Infinios on the “Automatic” program. Sometimes I hear the vents changing position, usually because my iPhone produces a notification sound. For the duration of the sound background sounds become clearer. After a few seconds, the vent changes position again and the background sounds are gone.
I thought the purpose of active vents is to exclude external sounds as required, for example during an iPhone notification, then allow external sounds after the notification.
Am I misunderstanding something here?
I am seriously thinking of abandoning the active vents and returning to conventional speakers.
Can anyone help please?
It sounds like you are hearing background sounds through your HA mics while the notification plays. This is normal. You can adjust how much comes through with the HA buttons, up shifts to more stream and less ambient sound, down shifts it to more ambient and less stream sound. The other time, when the activevents should be open, it sounds like the HAs are under amplifying what is going on around you. Have you discussed this with your HCP?
How do you transfer Activevent receivers from a previous Phonak aid? The Infinio uses a different connector than the Lumity and Paradise aids. My Activent receivers used with my Lumity and Paradise aids will not work with my Infinio aids. If you change receivers, the acoustic coupling needs to be changed in Target. Maybe I am not understanding the situation correctly.
They aren’t interchangeable. Paradise can swap with Lumity, but not infinio. You can get a version for infinio. Maybe she got activevents for her new aids like she had on the previous, or she trialed non-sphere infinios? Only ways I can make sense of that aspect. The interface of the receivers to the aids is clearly very different and incompatible, so I don’t understand how the receivers were “transferred.”
Thanks to all for their replies and help. I’ll admit I was in a confused state when I posted originally.
To correct and clarify. Those of you that pointed out that Active Vents from my Paradise are indeed not compatible with my new Infinios are correct. I double-checked the invoice, and I have new Active Vents. Only the custom C shells were transferred. Sorry for wasting folks time!
@WhiteHat, yours sounds a plausible cause - thanks! I will check that out and post back here. What’s becoming clear to me is that Sphere and Active Vents are trying to achieve similar objectives. I will probably abandon the Active Vents.
I would say they should work together. When you are in low noise environments, the activevents open to allow low freq sounds in, which many people have better hearing in than the higher freqs. But in high noise the activevents should close to block out the noise. Then the sphere should clean up what you should be hearing. If the vents don’t close, the noise comes in and the work the HA does to clean up the sound is wasted.