Thank you very much, Zebras and kevels55.
I have changed the ear hook , and am totally amazed that I now have full sound from the left HA.
I had sound before, but now it’s louder.
I am a bit confused about that,but I will have to cancel my audiology appointment.
Thank you both so much.
I would recommend getting new ear hooks for both.
If you don’t want to wait for the ear hooks from the hospital, this place sells them and posts super quick.
You’ll need HE11 hooks in clear or whatever colour you want.
Don’t be confused. It’s moisture stopping the full sound from entering your ear.
The white ball of fluff in the ear hook can hold moisture if you have issues with wet ears.
I’m shocked that the hospital didn’t discuss this with you.
Hi Zebras.
Thanks again, I have some spare hooks from the hospital. they were changed about a year ago, and I got some spares.
As I had no problem then, they would not need to discuss anything…
But didn’t you go to the hospital complaining of low sound?
Ear hooks are always my first go too as they seem to always partly block or fully block.
Nothing against you but the NHS are wasting money (the little money they have) by re doing your ear mould despite it not being the issue.
If I worked for the NHS, I would go with the cheapest and quickest way of trying to solve the issue first.
Just my thinking.
I’ve had my audiology do exactly the same. Think it’s madness really.
I know the NHS audiologist and private audiologist don’t have the same qualification but I’m not sure in what respect in how it works.
I just know that my friend who works as a private audiologist says there’s a difference.
I guess it all depends on how much experience the NHS A.uD has @Zebras… Usually, if I have had problems with an aid, the NHS A.uD with listen for themselves, placing the aid in a stethoscope type instrument, and then they are able to hear the aid for themselves… I am astonished Ruth, a known issue wasn’t checked first, having said that, it is perhaps a fairly rare thing, but you would imagine, with the amount of patients that the NHS have, and the amount of BTE’s they issue, they would have come across the blocked damper problem before? I am delighted you have solved the problem @JohnD2, I would be inclined to go to your appointment John, that way you can inform this A.uD, so some other poor hearing aid user, isn’t a hearing aid down for months on end! And while you are there, ask them for an upgrade to a better set of aids, you might embarrass them into giving you, the Phonak Naida Paradise 70 UP’s, which have Bluetooth… If you don’t ask, you don’t get! Good Luck, cheers Kev 
See it isn’t. 
It’s been happening for years, since the first Naida came out in 2008.
There’s so many people on here and Facebook who are confused like John was.
I found out from asking the Boots audiologist many years ago, if it was quite an issue and she said, it’s always happening.
I had the same issue as John where sound was reduced. I don’t think mine was my ears tho as it happened when I put them in after swimming. Think it was the hot changing rooms.
Aye Ruth, I have a set of older Nadia’s UP’s, NHS gave me them, around 2010 I believe, they are still kicking about somewhere, I believe they are still working… Although, I haven’t tried them for many moons! What we call in the UK an ear hook, I believe they call it a “Tone Hook” in the states, same thing… Yeah, it all comes down to experience, I recall my Boots A.uD saying she never had a “Custom RIC Mould” 105db receiver failure, I had 4 failures in 2 years, perhaps they where slightly overworked with my loss… Who knows? Cheers Kev
Sure, just use a virtual machine (i.e. virtualbox).
There is also a script to download any Target version you want here Hearing Aid Fitting DIY School and Fitting Software
I had two days hearing in my left ear, and now the mystery has returned. I don’t think it’s wax, but not sure yet. If I press the ear mould against my ear, then I can hear fine. But it won’t stay there.
I have removed the little white filter from the left aid, bur there is no difference.
Now I am really struggling for an answer. Has anyone any ideas please??
Hi Kev,
We are doing slowly better here. Boston has a lot of than darned XBB variant going around and it is probably the one my husband brought back from work. We are looking forward to a brighter new year, that is certain!
I hope you and your familyvand the Scottish Highlands and the entire world have a better time of it in 2023.
It is really good to hear from you and I am wishing you all the best in the new year and always.
Barb
Thank you Barb… I also hope this is a better year, for you and your family… I am glad to hear you have both recovered, hopefully? It would seem, Covid is continuing to mutate, and the lord only knows what we will end with? One thing that is for sure, it’s not going away, anytime soon! I had Covid last March, I was ill for about 9 or 10 days, it was a nasty illness, it was kind of incremental, as every day I felt worse, until about the ninth day, and then within 2 days it was gone… A weird illness TBH, I am not looking forward to my next encounter with Covid… Take care, cheers Kev