I am new to this forum and a new hearing aid wearer (less than 1 year).
Last October I purchased a pair of Seimens Pure 500, with the Tek controller.
In November -December, I had to have the Tek replaced because it would lock up, and the only way to get it working was to pull out the battery (much like a smart phone).
In May, my right hearing aid failed, they couldn’t even read it to get the data from it.
In late June, my right aid failed again. This time they tried to read the data from both aids, but they were only able to get the data from the right one, but not the left. The tech recomended having the left one replaced once the right one came back.
I was also having problems with my Tek. Ocassionaly I would have problems hearing so I would check the Tek to make sure I was on the correct program, and I would find that it thought I was in a cell phone conversation. Again, the only way out is to pull the battery. When I went to pick up my left hearing aid from being repaired (last Friday), I dropped off my Tek so they could send it back. The program 2 button had also stopped working.
I asked the hearing tech to talk with Seimens about upgrading me to the new aquarius aids because they are water proof and I sweat alot, even in air conditioning.
Seimens said they would sell me the new Aquarius for $1495 apiece, and if I wanted to give them my old hearing aids, they would give me $200 apiece for them. He also told me that they hearing aids only had a 1 year waranty (I thought he had told me 5 originally), and that it would cost me another $250 a year for the pair to carry the waranty for another year, and I could do this for a third year for another $250.
So, after spending over $4000 for 2 hearing aids, and the Tek, I will need to spend another $500 to cover just the hearing aids for another 2 years. When the Tek fails, I will just have to buy a new one.
What I would like to know is, is this common for all digital hearing aids? Are there other brands with better reliability?
Please reply either to this thread (so we can all learn form each other), or to my e-mail if you don’t want to make something public.
Thank you in advance for your help.