I work at a Costco Hearing Centre as a hearing aid practitioner/dispenser.
To clarify, Costco’s provides hearing aids with the same technology made by the same manufacturers as other clinics Phonak, GN ReSound, Siemens and Bernafon. We employ audiologists and Hearing Instrument Specialists/Hearing Aid Dispensers/Hearing Aid Practitioners alike.
I have worked outside of Costco for over 10 years as well and have a good perspective of this industry. It is an industry full of people (but not ALL) driven by money, not hearing and communication healthcare.
That being said, I truly believe that Costco’s Hearing centers are the hearing aid dispensing industry’s saving grace. We follow standard protocols that are set at the top of the dispensing industry. I have seen life-changing experiences within the hearing centre, tons of satisfied people, and very few adjustment appointments. Simply said, we are doing things right, and hard of hearing consumers are finally realizing it. Gone are the days of $3000.00+ hearing aids with little to no verification and validation procedures.