Headset. Distorted sound during phone calls and meetings

Hearing Aids
1

I have cookie bite hearing loss and wear Resound Nexia aids on both ears. At work I have a Jabra Voyager focus headset which I use for calls, teams meetings etc.

I have no problems listening to music, podcasts etc. - I just pop the headset on top of my hearing aids and everything works just fine, but I get really bad sound distortion during meetings and calls. I have to turn my aids off in order to get rid of the distortion during calls.

I have not paired my aids to my computer, but they seem to be interfering somehow. Any tips on where to look is much appreciated.

1 Like
2

Take to the audiologist they can increase the sound so you can hear your devices streaming better. But it hs to be done with their software.

3

You might want to see if your employer will allow you to try a FlooGoo FMA 120.

Your hearing aids are LE Audio compatible.

https://www.flairmesh.com/Dongle/FMA120.html

Also there have been some issues with the Nexia. There is a thread dealing what the issue is and the fix.