Hi all, maybe a confusing issue, maybe something stupid I am doing. I have got Genie 2 installed, just received my Noahlink. I hooked up the Noah, it was recognised but no drivers installed, despite having the Genie 2 software. I downloaded the drivers and Noah shows in Device Manager under HIMSA and is working correctly. I can see the Noah in Genie 2 preferences, I have selected it and also upgraded the firmware to 2.23. However, my HAs (Oticon Intents) are not being detected, despite switching off BT on my phone and restarting the aids. Also, I notice I don’t get the four green light flashes when I start Genie 2 that the Noah manual says I should get when the fitting software connects to Noah.
Am I missing something here…? I have rebooted the PC a couple of times (I’m on Windows 11).