First Impressions - New Samsung S25+, Comparison Between Jabra Enhance Pro 30's and Philips 9050's

Life is busy for this alleged retired old guy and I haven’t posted in a while.

First, I upgraded my Android phone to a Samsung S25+. It’s a great phone. When I connect it to either my Jabra 30’s or the Philips 9050’s (more below), the BT connection screen shows LE Audio connected for both hearing aid brands.

I’ve had my 9050’s for about 2 months now and the bottom line is that I don’t like them very much. So I went to Costco and asked to trade in for the new Jabra 30’s. They suggested a loaner pair of Jabra’s before returning the Philips and I’ve been wearing them for a week.

First, in terms of fitment: The Philips HA’s are fatter than my old KS9’s or the Jabra’s and don’t fit behind my ear as well. The receiver wire does not stick close to my head. The Jabra’s are over all smaller and closer in size to my old KS9’s. Second, the in ear receiver on the 9050’s is bigger than either the KS9’s or the Jabra’s. The 9050’s are not as comfortable because the domes are compressed against a larger receiver in my ear (and one of my ear canals is not round, further exacerbating the problem). So, the Jabra’s are the winner in terms of physical characteristics.

What I really dislike about the 9050 HA’s is that when I’m in the normal “General” program, the music I listen to flanges and distorts, particularly sounds like a violin playing or high notes from a flute or harp. It’s a pain in the ear to have to switch to “Music” to make this go away.

Now, someone here mentioned that this was the noise control settings in the 9050’s and maybe this could be adjusted away. But my Costco tech doesn’t know about this and had no particular solution for this problem, so if anyone can tell me what I need to tell him to stop this distortion, I’d love to know what it is.

Overall, the Philips app seems more limited. I can adjust volume, set a 3 band equalizer for streaming and hearing, and change between 3 programs… General, Music, Speech in Noise, which doesn’t seem to make much difference at all. However, the 9050’s seem to sound better when streaming to headphones… more depth and better bass… the Jabra’s sound “tinny” and like a dollar store transistor radio… BUT…

I’m wearing a pair of loner Jabra 30’s. Fit wise, they are much better, more comfortable for my ears. The Costco tech spent about half an hour setting them up with what I guess is a pretty standard program for my hearing loss. But, the HA’s are WAY too “bright” to the point of painful if I don’t turn them down. And, I’m getting feedback like crazy when I enter into a small room… the bathroom, for example, with tile and mirrors… I turn on the water and the feedback is impossible. Again, turning down the HA’s stops the feedback at the loss of higher pitch volume.

Other than setting the equalizers to as low as they will go, I cannot sufficiently control this “brightness” and thus, I must ask, “Is this a configuration artifact?” My Costco tech says that the Jabra’s are louder in the higher frequencies but does this mean that they can’t be adjusted down to sound more like the 9050’s?

If I had my druthers, I’d keep the Jabra’s but unless I can deal with the excessive amplification at high frequencies and the intolerable feedback, I’d going to have to stick with the Philips.

I’d appreciate any suggestions. I’m not saying that my Costco tech doesn’t know what he’s doing, but just like there are drivers, pilots, and magicians, it seems that this guy is all “by the book” and is perhaps missing the essentials.

FWIW, the domes on both the Philips and the Jabra’s are the same diameter, double dome setups. Perhaps because the receivers are smaller in the Jabra’s I could go up to the next dome size…

Thanks for any observations and suggestions.

Yes they can be adjusted down. Also the programming software has adjustments to reduce loud noises or increase soft sounds in the environmental settings so something like water running or paper being wrinkled doesn’t sound so loud but keeps normal sounds about the same. The standard programming software that Costco initially uses makes for a super bright and crisp sound. Once they set to REM i think you will find them to mellow out in brightness of sound. I have the 30’s and my S24+ pairs right up using LE also.

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I’m curious if music sounds better with the 9050s in the Music setting vs the General. I get the same kind of distortion in my EP20s if I forget to switch settings. Music sounds better, but not as good as I think it could, so I may need additional adjustments to achieve a more natural sound.

I am still within my return period and have an appointment to look at the EP30s in a couple of weeks. Music (non-streamed) is far more important to me than speech in noise since I am rarely in that situation but I listen to music thru speakers or headphones every day. There doesn’t seem to be a consensus about which Costco hearing aid is best for this purpose and it may have to be a DIY undertaking once I settle on a pair. I’d love to demo the Widex aids but my insurance doesn’t cover enough to make them affordable. Thanks for taking the time to share your thoughts on two aids. Very helpful!

Your feedback is most likely due to a poor fit between the domes and your ear canals. Using molds instead of domes should stop the feedback.

All hearing aids sold at Costco have a multitude of adjustments. So the Jabra 30 hearing aid can be made to sound better. And yes, the gains can be reduced at the frequencies that are giving you some issues.

Note, there is always a trade-off when reducing the gain. The sound may be much better, but you may start to miss some things.

So perhaps your hearing aid fitter wants you to try living with the settings to see if you adjust to them.

That being said, these are your hearing aids, you paid for them, and if you find lowering the gain allows you to use the hearing aid, then that’s what needs to be done.

The programming software for the Philips says to make a music program, which you find cumbersome, or increase the MPO for all frequencies by 2 dB.

Over and over again. Programming and your unique hearing needs. Nothing is “best” for anything before taking those factors into consideration. Your HCP’s skills (or lack there of) in regard to what you value (maybe even considering what you value vs defaulting to speech in noise) play a huge role. Are they good with the particular aids you buy? How your loss and how your brain works play a huge role too. Your brain is plastic to some extent. Your perceptions will change over time as you adjust to the new aids. But there isn’t a product we can put the “good hearing” stamp of approval on universally, for any particular or general purposes.

WH

Have you tried the new Sennheiser? I understand they are being rolled out to all Costco’s currently. If you liked the sound from your KS9’s, you should like these as well. I went from KS10’s, and thought the Sennheiser were very similar but a distinct step up.