Where were you told that they are a top 5 HA manufacturer? Not that I’ve ever heard of. The “Big 5” are Sonova (Phonak), Demant (Oticon), GN (Resound), Starkey and WS Audiology( Widex and Signia)
I used Lucid aids from America Hears for about 12 years … they worked OK, I switched to Phonak 1 1/2 years ago for the bluetooth,
And I have never looked back … I have the 96 channel I tried the 128’s at Sam’s club and they were no better than the 96’s
If you get them at Sam’s they can not be programed with the Lucid software.