I bought mine heavily discounted on Amazon because the seal on the package was broken. It is new. Dryboost says this is not an issue. I can hear the fan working after the initial five minute UV cycle. But is the heater working? I don’t feel warm air being released from the vents at the top of the plastic case. I have rechargeable aids and so need low temp drying. I’m mostly concerned about drying the custom molds. Over the last month I haven’t found very much dried ear wax (sorry for the image) on my molds. However I don’t seem to be producing wax, which is unusual for me. I did use to find it several times a week. Heater broken?
anyway: for those who have this device, how do you tell if the heater is working? One person noted a “fan only” option. I don’t want that! but maybe when I start the device I’ve inadvertantly started it on “fan only”?