No it must be grouped (paired) to the HAs first in target, as mentioned using an iCube ll.
But if you don’t have your settings for your HAs already in Target then there is nothing for the PilotOne to work with.
If you have your settings within Target already, just open that and link up the remote via the USB lead. Then you don’t need a iCube II.
Many thanks for the info. will have to wait for the programmer to arrive and give it a go.
That explains a lot, will wait for the programmer to arrive so I can input my data and give it a go.
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I have phonak virto paradise p90 custom hearing aids , If I make changes to them will they still connect to remote support for my audiologist ? Thanks
Good question, one would think so, but your DIY so this shouldn’t really matter.
I was just curious if I messed them up , If they would be able to connect and fix them . Otherwise it will be a 5 hour drive now to get them fixed 
Don’t worry you won’t “break them” by doing DIY projects, as you’ll always have a backup of your audiology settings, so did you make up two separate clients in genie2, one for your audiology settings and one for your DIY projects, this way you can always go back to those original settings.
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You’ll be able to revert back to previous session so you’ll never mess them up completely and have to see your audiologist.
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Hi,
Considering trying to program to improve hearing in noise.
Had some Audeo Life L90’s from specsavers just over a year. 59 years old, mild to moderate (perhaps worse) prob. since 50. NHS first, then Boots Audeo B directs then these.
Never any good in noise, even mild noise in a relatively quiet restaurant can hear conversation 20 feet behind but not the person 2 feet in front of me. Use std. app but little help really.
Before buying wonder if you would advise.
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they are the oem phonak, could they be locked or do SS only lock their brands
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Is there a reasonable chance I can fiddle enough to improve speech in noise.
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What equipment is best, can you get REM equipment to go with this?
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Can you load the settings from the aids & save or do you need the original audio specs. I have a printout, so if not , should I be able to enter those.
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Noahlink Wireless seems easily available, what about software?
Testing this seems virtually impossible, in a restaurant, noise vary’s so much minute by minute, having someone talk in front & different noises behind. Need like an Alexa/Echo & TV perhaps system setup to replicate. Even multiple phone speakers, Is there anything out there?
Never had REM despite SS saying that was going to be part of the service, even discussing at the time, lost faith & figured pointless pushing them.
Some sounds not too bad but fairly low range mens voices, no chance
Not sure specialist will get involved with the hearing aids themselves if SS responsible, fairly sure working OK, just the setup.
sorry long winded query.
Sorry, @Bignose2, it appears that no one has responded to this inquiry. You may get a better response if you start your own thread with an appropriate title. I will take a shot at some of your questions:
- I do not know SS practices. However, someone here who has delt with SS can probably answer (this response should put the topic at the top of the list again)
- You may be able to get some improvement but no guaranties. I also have Phonak L90’s and I have found them to be terrible in noise. I have not been able to do much about that by adjusting the fittings. I have purchased the new Phonak Sphere HAs which are much better. Another, or complementary, idea is to get a Phonak Roger On iN which helps a lot until the background noise gets too loud then it just amplifies the background noise. They can usually be found at a reasonable price on Ebay.
- REM equipment is very expensive, and not practicable for individual use. REM is only a good starting point for fitting. DIYs don’t need REM because they can use extensive trial and error to fit their hearing aids.
- You can save the current or any subsequent fittings in the Target software so you can revert to it if you wish.
- Software is available if you make a request in this forum.
Hope this helps.
They lock their own brands but Target for your current Phonak’s does offer a password to protect someone from programming their HAs. If yours have been password protected, just ask them to take away the password bit as you have every right to ‘go elsewhere’ as in your own home to program them.
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I was told by my audiologist that upwards masking is the biggest issue with hearing in noise.
I also learnt about upward masking from this forum.
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Yeah it’s totally unacceptable that they are still doing this, its something that needs to change.
As been mentioned it’s not hard to get, target has a pretty good UI and not hard to navigate.