OK so I went to pick up my Widex Clear 330 HAs just now, very excited.
I tried them on, and it’s AMAZING how comfortable, lightweight and virtually unnoticeable they are.
HOWEVER, in one ear (the worse of the two), there’s a “crackling” noise when I move my head to one side (or up and down). The other ear/HA doesn’t have this problem at all. The “bad” ear is the one with tinnitus as well.
I didn’t take them home because they’re very expensive and I want them to be as perfect as possible. We tried all kinds of things, a longer tube, different cones, settings in the software, the audiologist even called Widex for some assistance. Nothing seemed to help.
She “thinks” that the microphone on that side is just so sensitive that it’s picking up on my hair on the side of my head. However, why wouldn’t that happen to the other side as well, since my hair length is the same on both sides? Also, I have very short and thin hair.
She was reluctant to send them back, which bothered me a bit. I’m wondering if anyone reading this forum has experienced the same kind of ‘crackling’…it’s like a small bit of static but it’s just annoying enough to make it not acceptable.
Also, could it be the HA itself, and/or would a different brand (maybe Phonak, for example) be a better idea?
Thanks, everyone. Love this forum.