I have found 2 different companies over the internet that supersede Costco’s LOSS/Damage warranty and sell numerous products.
Tru Hearing gives 3 year warranty for all hearing aiuds versus Costco only 2 years.
You buy from the internet company(tru hearing, hearingAids.com) and then it’s dispensed at a regular hearing clinic by a trained audiologist with PHD. Obviously, higher trained than COstco employees. Trade-off seems to be you don’t get unlimited followup visits but charged for office visits after 1 year.
Nobody sells the Costco hearing aid models except Costco so you pay a little more with the internet companies for a known model that is better known. EXamaple: Resound Alera9 or Verso9 vs Costco Resound Forza
Resound Alera9 for example is a 17 channel hearing aid which Costco claims the Resound Forza is similair too.
However, the Costco rep was confused as the software only allowing 9 frequency gains to program. Not 15 which was the expectations based on Costco information.
Costco coropoarte claims Resound Forza is 15 channels but the Costco dispenser doesn’t think it’s possible based on the software program options.