Actually Jabra Enhance Pro 20 hearing aids are the same thing as the ReSound Nexia 9s. Both companies are owned by GN. They are rebranded and sold to the Costco mass market at a lower price point then the ReSounds.
The GN hearing aid company, also known as the GN Group, was founded in 1869.
Explanation: GN stands for “Great Northern Telegraph Company” and has a history spanning over 150 years.
Key points about GN:
Founder: Carl Frederik Tietgen
Main brand for hearing aids: ReSound
Also Beltone and Jabra.
Other products: Jabra headsets
Both ReSound and Jabra are having similar issues with this model of hearing aids.
ReSound is also coming out with newer models Feb 20th or 24th as I recall.
I got my Jabras when they were released as they had LE Audio with my Samsung Galaxy S23 Ultra. My partner got her Jabras a few months later when the Galaxy S24 Ultra was released.
I have only had receivers go bad. My partner just had her right hearing aid fail and is headed back to Costco with the thread about the new mic filters with shells that can be field replaced.
I have not read about other of the GN models having such a high failure rate as these have had. If the new mic filters and shells fix these issues I will likely try Jabra the next time around. I like mine in general and yes they have a very good app. I also use the DIY kit and adjust my hearing aids in concert with my Costco hearing instrument specialists.