Costco 2024 - Jabra Enhance Pro 20 vs Philips 9040

Hearing Aids
62

If i look at my Apps and then EnhancePro mine shows 1.35.1
I assume one can update, if available, in the App Store

63

The only thing else I can say is if Costco isn’t too far away stop in there and tell ask them to update the software to the version I have .

9.35.1.0 I had it done about a week ago.

64

They did it at Costco for me. I didn’t even ask for it. They told me there was an update so they installed it

65

Are we talking about the app version or the aids version shown in SmartFit?

66

Isnt Online Services just where they adjust remotely? Did you update remotely with Costco?
Wonder why mine shows 1.35.1 if you’re at 9.35.1 and i was just at Costco a week ago? My Costco does kinda suck though…

67

Maybe they didn’t check the aids for a update. I asked what the update was for and the HA said they usually update when they fix issues that have been reported.

Maybe next time you can ask them to check for the update. I know they had to log into something on their computer.

1 Like
68

They did the update on both aids one at a time so I don’t think it was for the app

69

I just looked in SmartFit and its the aids software version, not the apps software version

70

Does smart fit allow you to update the software of the aids?

I have used it yet

71

Yes most manufacturers software will allow for this.

72

I looked at the EP 20 app in Apple App store. It showed ‘update’ option. I clicked and it did something, presumably a simple update. v. quick. Thanks for suggestions, above.
I know nothing about Smart Fit.

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73

In response to an earlier post, I used the Jabra Pro 20 in a hands free mode using my Sansung S23 and BTLE audio. I returned it for other reasons, but at least the functionality is there.

74

Both the Jabra EnhancePro app and the ReSound Smart 3D app are now at version 1.37.0.

This is what it says:

This update includes general performance and stability improvements.
Added support for the new Multi-Mic+ wireless accessory.

My partner returned her newer Multi-Mic this week so we can get the Multi-Mic+ when it becomes available.

An HCP I talked to at Costco had heard of it but was not sure of when it would be available.

The current hearing aid firmware version is not changed ‘yet’ and is still at 9.18.1.2.

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75

Thanks for letting us know, interesting to see that the App needed to update for the microphone +, will be good to hear what you think of the new multi microphone+ when you get it.

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77

The Multi-Mic puts an additional line there too.

I believe the PhoneClip+ does as well though it does not appear to work with a Galaxy S23 and S24. You can use it to change volume and programs but not on calls.

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78

We’re you able to update with SmartFit

79

Hmm, my firmware is 9.35.1.1 and is still giving me bluetooth problems. I am almost ready to return them. I keep hoping that phone calls will work better and that bluetooth streaming from my phone will go properly to both ears.

1 Like
80

I don’t have a Samsung A23 yet. Still Galaxy S10.
Streaming works but no tap control. My big issue with the Jabra Enhance pro 20 is the is streaminfg internal sound/ external sound volume controls.
If I’m in noisy environments I want the external sound low (so i can hear book while mowing with electric mower. i have to open the app to make the surroundings volume adjustment.
When I pause the book I need to open the HA app again to turn up the HA volume. Somehow Jabra linked the two separate controls as one.
Real pain in the (r)ear. My Kirkland (phonak) KS10 were smarter than that. With the KS10 the vol. toggle on the HA becomes a fader between streaming and external sound. When streaming stops normal volume is restored. How smart!
Returning the JABRA enhanced pro 20 and try the philips.

2 Likes
82

I also have the enhance pro 20. My firmware for the 9.18.1.2. I tried to update the firmware using the firmware update on the app and it says I have the most recent app. I guess the app doesn’t work as promised. Will take them into Costco to see what the story is. I am having major problems with Bluetooth connectivity. I was waiting for the new android version for my Samsung 23 ultra which is due out any day but maybe the problem is with the firmware. Thanks for your posting.

84

How is that a joke? It looks like good service to me. They’ll give you your money back, and you can seek help from someone else. If they can’t satisfy you, they can’t satisfy you. Why waste more time and energy - theirs and yours - in an endeavor that’s bound to fail?