Hello,
As most of you already know I got a pair of Marvel 70 SP via eBay. There was no warranty.
I was wondering if I get Roger On iN, will I be able to connect it to the hearing aids or not?
I’d like to make sure there will be no issue, especially considering that I already have trouble connecting them to myPhonak app and Bluetooth. A member here helped me with that issue before but after taking them off, they got disconnected again and I’m not able to re-connect them.
Thank you!
Yes, marvel are Roger ready. That means they will accept the licences from an On In.
@Zeeza As long as the Roger comes with the licenses. It is likely you could use a utility to restore the licenses if they’ve already been installed somewhere else, but it is better to have them there to install in your aids from the get-go.
WH
What phone are you using? What have you done to try to reconnect?
What is a utility in this context, please?
Oppo A94 4G - I named the hearing aids on Target, disconnected and reconnected them on myPhonak and bluetooth.
UPDATE: I deleted the app and redownloaded it. I was able to connect the hearing aids to the app and Bluetooth. I hope this issue will not persist every time I take off my hearing aids, otherwise it will be annoying and time-consuming.
Roger Upgrader
Thank you, @WhiteHat! :))
If you renamed the HA in Target, you need to do a fresh pairing with your phone.
First open battery dooors on both HA
Pair Right HA
- close battery door on right HA and wait 15 seconds until the HA started
- search for bluetooth devices
- klick on the new found device
- accept pairing
Pair Left HA
- close battery door on left HA and wait 15 seconds
- search for bluetooth devices
- klick on the new found device
- accept pairing
If one device is not found → perform the steps again
