Confirming Widex Moment programming requirements

:rofl:I didn’t realize it wasn’t a exclamation point until now.

I have included this Tip into the DIY School PDF file named (Fitting Instructions Widex Compass
GPS) which you can find by clicking any PVC Avatar, and then click PVC’s Featured Topic;

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I have a NoahLink wireless and Widex Moment 440s. I only have Compass GPS 3.4 however and it does not support the Moments or NoahLink.

Just use the compass in-built updater to get the latest version.

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This is for information purposes only.
I have Widex Moment 330 HAs - the rechargeable RIC version. When I went to my local audiologist back in April 2022 before she closed her clinic down , she found that she needed to use NoahLink wireless to link my HAs to the Compass software on her computer for checking the HA setup.
My HAs at that stage had the latest Widex firmware as I had been receiving firmware updates from Widex via the Internet.

Isn’t that common? You can’t link the HAs to the software with out NL Wireless unless your Aids offer remote service.

By providing another example of Widex using Noahlink Wireless, it was likely intended as confirmation of our new discovery that Widex MOMENT HAs can use Noahlink Wireless instead of their proprietary (and expensive) WIDEX PRO LINK. But remember, only Widex MOMENT models!

Actually @slance66 didn’t realise that he just needed the latest version of Widex compass, nothing to do with firmware on the moment models or anything like that.

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Oh sorry, I should reply to the specific post. I was speaking about

Yes, we already knew and didn’t need confirmation, I was just saying that he didn’t realise it was just an update on the software that was needed to get him up and running.
As a side note, that Prolink is way overpriced for sure, although I managed to get one by auction for my Evoke models, for the same price as I paid for my Noahlink wireless, if you wanted to do wireless programming then you had no choice.

No doubt all future models from Widex will use the Noahlink wireless as well, as it would be crazy for them not to.

Yep, I understand his old Compass GPS version needed to be updated. I think we were talking about 2 different things. It’s not important.

Let’s talk about this instead; I agree with you that Widex is likely to use Noahlink Wireless on models that will come later, after the Widex MOMENT. But not all models!! They still have non-wireless models and it seems they have painted themselves into a corner.

That is, you cannot select a wired program device! Widex Compass GPS fitting software uses wireless programming devices only (no Hi Pro). That’s why they need that stupid battery operated WIDEX PRO LINK Connector (that fits atop the WIDEX PRO LINK). You can scroll up to near the top of this thread to see a picture of the connector with cables.

So my guess for future wireless models is (Noahlink Wireless or WIDEX PRO LINK) and (WIDEX PRO LINK Connector with cables sitting atop the WIDEX PRO LINK) for non wireless models.

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Oh wow I didn’t know that, that’s definitely not good, as only having the one option means if you can’t get hold of the Prolink
(not always available even on eBay) then your out of luck for DIY on your wireless models.

Yeah I agree, it’s not the ideal, so again having to find that plus the Prolink itself, just isn’t going to be easy.

So yes looks like it’ll have to be as you say for Widex programming for now, but Widex did do a deal and merged with Sivantos and are now part of WS Audiology, so could be some changes coming in the future for the programming device, Afterall the Noahlink wireless is supposed to be the industry standard.

Hi All, this is my first post so please bear with me. I am new to HAs and recently bought the Widex Moment 440 for each ear. I have worked with my Audi for the past 2 months to get them fitted and am reaching a high level of frustration. Given that the round-trip drive is over 2 hours, she arranged for me to get the Widex Remote Link, so that helps save on gas.

I have a background in audio and have worked with sound systems, circuit design and fine-tuning audio installations for several decades. I’m also comfortable with computer software. I seem to be a candidate for doing my own adjustments to the hearing aids. Can someone point me to where on this website (or another site) there is instruction on using the Compass GPS software? Also curious whether my Widex Remote Link would serve as suitable hardware or whether it would be better to get a NoahLink. Finally, like others, I will need a copy of the Compass software.

Sorry for the long post. Thanks to you all, this is a great forum.

Sure, you’ll need the Noahlink wireless programming device for the moment’s.

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The Widex Remote Link (together with your cellphone) allows your Audi to use Compass GPS fitting software to create a new fitting session and then apply the settings remotely via (cellphone and Widex Remote Link) to your hearing aids.

Compass GPS fitting software (together with a Noahlink Wireless hearing aid programming device) allows you to create a fitting session yourself, and apply the settings directly to your hearing aids. Though this requires a learning curve.

For DIY Help 24/7; Click any PVC Avatar; and then
Click PVC’s Featured Topic; Hearing Aid Fitting DIY School and Fitting Software
There you will find two clickable links for (DIY School and Fitting Software).

Does anyone have the Widex Compass fitting software? Was going to attempt to program functions in my daughters Phonak, but would like to try it first with a pair of my Widex Moments. Since they both use Noahlink Wireless, I can do both! Thanks in advance!

Sure, good you have the Noahlink wireless already.

I downloaded the Compass software and tried to install it. The first pause was the installer asking for “MS Visual C++ 2013 Update redistributable package”. I clicked “yes” for it to install this bit and it failed after a few seconds. (I’M on a Windows 10 environment). I clicked through this requirement and the Compass install resumed to completion. However, at the end it asked if I wanted to install a USB Link Driver. I assumed this would be required for connection to the NoahLine Wireless, so I clicked “yes”. This install failed because it needed “Microsoft .Net2”. It said I could get this from Microsoft (and even gave me an address), but MS says this bit of software is no longer available.

Compass appears to function and I even ran an Update, so I have the latest. But, it won’t show any linking hardware in the Settings page, so I can’t connect to my HAs.

Other than switch to Windows 11, is there anything else I can do?
Thanks!!!

This is for an older programming device, it’s ok to install as it won’t affect anything you want you to do

If you did the update without issue you have everything you need.

I don’t understand this part, all you do is connect the Noahlink wireless and compass will automatically “find” Noah, which will be listed in the drop down menu from the fitting page (with other programming devices as well)

You can manually do all of this just by making a client and choose the Widex moment models you have, and then click on connect which will force Noah to connect.

But just to confirm that you get the flashing green lights on you your Noahlink wireless when you connect to your USB port?

Updating to win11 is pointless, as all work perfectly on win10.

When I plug in NoahLink Wireless I get two steady green lights for about 1 second. When I click on the “connect” button on the Compass software a box pops up telling me that “nEarcom” is not available. This appears to be what requires “Microsoft .Net2”

On the Fitting page the drop down box to select the programming interface is greyed out. I’ve started a session, named a client and picked my aids from the list. The Connect button just tells me nEarcom is not available.