We’ve updated our main Costco article here:
For those who prefer video, here’s a compilation, which includes:
0:00 - Sennheiser Sonite R by Sonova
14:36 - Rexton Reach by WSA
31:37 - Jabra Enhance Pro 20 by GN
50:17 - Philips HearLink 9050 by Demant
The Hearlink app comes with two equalizers to adjust streaming and non-streaming. You might add that to the app description.
My only beef with Costco is that they can’t spend the time fine tuning one’s hearing aids. To be fair, there are audiologists that can’t walk and chew gum at the same time too. So no guarantees with a audiologist either.
However, one can download a frequency program for their smart phone like spectroid and then go to an AI voice generated web site and find the frequencies that are giving one issues and bring that information to one’s adjustment fitting to get things adjusted correctly.
Thanks for this overview!!
I don’t doubt your experience, but Costcos differ from each other in some ways. I’ve never felt short-changed by Costco staff. Sometimes I’ve had to wait because a previous customer took more time than expected, but I get the time I need and want.
I self program my hearing aids, so I have a better idea on how better they can sound. So my question is: how would you know what you don’t know?
I would also not be surprised if there are hundreds if not thousands of hearing aids sitting in the junk drawer simply because they where never adjusted correctly.
I’m not convinced at all, that Costco can spend the time to fine tune one’s hearing aids unless one pushes full on with a handful of information from the sources I provided.
Heck, even the Dr. Cliff and audiologist Bailey, that runs this site, agree that Costco can’t spend enough time adjusting hearing aids.
This doesn’t not mean that I wouldn’t try Costco if one lives close to a Costco. This just means that one will have to advocate for one’s self at Costco armed with the information I provided, go the DIY route, or pay someone to spend the time fine tuning the hearing aid.
Oh, absolutely. Costco obviously employs unskilled staff, and all private clinic staff is great. No one needs to advocate for themselves at private clinics, hospitals, or universities…
You’re confusing effort with skill.
Again, I’ve never felt short-changed by Costco staff. That includes staff in 2 Chicago area, 2 Boston area, and 1 Connecticut area Costco.
You’re right - I don’t know if my (Costco) audi has adjusted my aids as well as they can be adjusted, but you don’t know if you’ve gotten the best out of your aids, either. Nor do you know if a more highly skilled - or luckier! - person could have gotten the same results faster than you did.
You are committing the fallacy of composition. Costco has 10s of 1000s of customers, after all. How many have you interviewed? How many of the claims have you analyzed?
I accept that some Costco customers do not get enough time with their service providers. A number of people have complained of that, and there are no grounds for disbelieving the complaints. But some customers clearly get all the time they need.
Chill out Philibob57.No need to get your Jocky shorts all tied up in knot.
Simple math should tell anyone that Costco can’t spend the amount of time necessary to fine adjust everyone’s hearing aid at the price they are charging.
We even have had at least one Costco fitter admit that they can’t spend too much time on fitting a hearing aid.
That being said, if one has a local Costco close by, try them to see if it works well enough, if you don’t have generous hearing aid coverage. They offer 180 days to try their hearing aids, have a generous refund policy, with an excellent price.
Just don’t expect them to fine tune the hearing aids unless you push them with some of the information I provided. That’s my only issue with Costco. If that bothers you, so be it.
Please keep it civil and edit your comment.
When did I say this? Thanks.