As I said, I stopped wearing them and chose to wait for my follow up appointment which never came. I didn’t realise until a few months later because life got in the way, as it does.
Actually I was using domes as an example. I’m hardly going to go in there and go, ‘RIGHT, I WANT DOMES. NOW.’ I’m going to ask them politely if there’s a softer, more comfortable option than the hard plastic molds. I’ll only complain if they refuse my request for no good reason, as I believe that I have some right to comfort when wearing my hearing aids.
I’m no expert when it comes to hearing aids so I just went with the domes as I wasn’t sure if there was another option that was softer. Going by your rather arrogant response, I guess there is.