Then I’ll file a complaint and get domes anyway.
I don’t get this.
You have had earmoulds which you can’t wear for more than an hour - and yet it takes YEARS before any follow-up session is organised. Either the pain wasn’t that bad - or you didn’t need the aids full time.
You now seem to have decided that you want domes. Not painful earmoulds - which is clearly fair enough … but not even decent comfortable moulds.
Nope, it has to be domes. Why? Have you seen a friend wearing aids with domes and you prefer the style?
So what happens if you ask for domes but they are inappropriate for your hearing loss?
And more generally is it fair to ‘make waves’ via complaints etc simply in order to get your preferred dome style? The NHS is overloaded enough as it is.