Good morning,
I wonder if you could help me.
I’ve been doing a trial run for new hearing aids in replacement of my old ones and I’ve been having some issues with Bluetooth.
I’m trying two different models and having the same issue for both of them: Phonak Naída Lumity L-SP and L-UP (by advice of the audiologist, of course).
The issue is this: when I use Bluetooth outside, say, while I’m having a walk at the park, at the beginning the streaming works well but after 20-30 seconds I start hearing it differently in each ear - specifically, more in one ear and less in the other.
Mono audio settings have been turned on in all apps and phone settings, so I should hear the same in both ears.
Also, this issue does not seem to arise indoors.
Moreover, at the beginning of the trial for these hearing aids, there was no such issue, everything was working well. It began only after about a week or two, I have no idea why or which hearing aid settings could have been changed that caused this.
I was wondering if someone else has the same issue.
I tried talking to the audiologist but I found no help for this issue by now.
I don’t know who else to ask so I thought about asking here.
I wish you all a good day!