Help need please Cochlear people… My rechargeable and disposable battery won’t twist onto my processor this morning, without forcing it. It will go 2/3’s of the way but no further, and I don5 won’t to force the last bit.
Both rechargeable batteries will still twist easily onto the battery charger, so the fault lies with my processor I’m assuming… I’ve scrubbed the connection on the processor with a dry toothbrush and still the battery won’t connect.
Does anyone have any ideas as I’m lost without my CI???