Will do! I pick them up on Friday. I hope I’m not making a big mistake, but my 180 days ends in a couple of weeks. This was a tough decision, since the Jabra Enhance Pro 20s have been fine other than the BT going wacky all the time, causing me to have to turn the Bluetooth and/or the phone on and off, and/or re-pair the BT (which is an absolute pain with Jabra), and/or sometimes even uninstall and reinstall the app, on a very regular basis.
Interestingly, the HA rep discouraged me from getting the Rexton Reaches. She said her patients had had nothing but problems with Rexton, including the Reaches, particularly with Bluetooth. She instead encouraged me to get the Phillips 9040, if I really was unhappy with my Jabras, which didn’t make sense, since it seems that they both have the same android BT issues, and the 9050 it’s coming out anytime now. She also strongly suggested that I should get an iPhone instead. (No, I’m not changing to an iPhone, even though I know that it has fewer issues.) However, in contrast, on the various HA forums/sites, I’ve read that people who have Androids have been happy with the Bluetooth on the new Reaches.
When I started walking around Costco with the Reach demos, I immediately tried to stream music, and I could barely hear anything. I walked back over to the rep and told her, and she said, “See? That’s what patients are complaining about.”
Well, I continued to trial them in the store, and I loved the way I could distinguish conversations around me. I also called a Costco senior rep in another state who I’d made the acquaintance of online, and I could barely hear her. She told me how my rep can going to the program and increase the volume of Bluetooth streaming.
When I went back after the trial walk around, I got a different rep, who uses an Android phone and wears hearing aids. I felt immediately more at ease because of that! He was not aware of that fix (Other fitting page/BT/headset/volume) and went ahead and made the adjustment. It worked! And I ordered the Reaches.