I went to American Hearing to get my ears checked for ear wax and ended up trialing their i2400 hearing aids with a custom mold. I was told they were made by Starkey and that they were equivalent to the new Starkey MUSE. They did not have a feature comparison chart and I can’t find one on line so I don’t know if all the features are exactly the same as the Starkey MUSE. I currently have a pair of BTE Phonak from Costco that are only a year old. I was fairly happy with them but I still have trouble understanding my soft spoken wife. When American Hearing did my hearing test, they said that they could improve my speech recognition because my word recognition improved.
The new i2400 are $6000, more than twice the Phonak cost. The problem is that I don’t feel that the i2400 made much of an improvement if any and the custom molds are not as comfortable as the open domes on my Phonaks. I also have trouble understanding most phone conversations so I always turn on the cell phone speaker which is not to cool when with others. The i2400 is supposed to transmit to both aids which would be a plus but that feature is not working on my trial pair. They were unable to get it working so they ordered me a new pair.
I did a search on this forum on American Hearing and i2400 hearing aids and did not get any results. Why would Starkey make an identical model and call it by a different name. Why not just call it Starkey.
I’m really struggling with this purchase because the improvement seems marginal at best and secondly, I can’t find out any info on line about the i2400 or American Hearing. I hoping someone here knows something about the company and their “Starkey equivalent” products.