Widex TV-Dex with additional base

#1

Hi there and hoping someone can help me.

I have the Widex TV-Base set up and works well. Recently I decided to get an additional base for a 2nd TV and I am having issues with it.

Both work perfectly well on their own and I can easily switch between bases as is meant to happen. However if both are plugged in, my hearing aids randomly start increasing the volume to maximum as if one base is interfering with the other even though only one TV is switched on at any time.

The only way to solve it is to keep unplugging the power cable from the one I’m not currently using. I’m worried that eventually this will cause a problem.

I can’t imagine that this is what is supposed to be happening so does anyone have any idea what the problem is?

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