Widex COM-DEX

Like the M-DEX, COM-DEX is mono, but has a better sound. I had the M-DEX for 3 years for my Dream 440’s and Iphone 5S, but in the end I had take it in for rebooting every few weeks…finally it only worked on one channel - they wanted 300$ to fix it (it cost 300$).

The COM-DEX is a much better product - better sound, smaller/lighter, easier to use, cheaper, and rarely drops the signal. I have the IPHONE app but rarely use it.

I have not tried the TV-DEX.

I have also been evaluating the Unique and Com-Dex. The sound quality for speech recognition and masking background noisnoise-cancelling, and streaming music is very good and a great improvement over my Dream 440 Fusion. The Com-Dex is good when it works and is a pain in the butt when you frequently have to restart your iPhone (I have a 6s Plus) Streaming music is pretty good. Because of the Com-Dex issues, My audiologist is returning the Unique HAs and ordering the just released Widex Beyond 440 Fusion2 which are their made for iPhone hearing aids and based on the Unique platform. I will be receiving them the first week in January

A couple of weeks ago I had the opportunity to attend a demonstration of the Bose Hearphones at their headquarters in Massachusetts. Hearphones are ear buds, with multi-directional microphones, that provide noise-cancelling and speech enhancement. They are controlled through Bluetooth and currently through iPhone 6 and later versions. After the demo I was so impressed that I purchased a pair. My hearing loss is moderate to severe. These Hearphones are amazing for conversations in noisy environments, phone streaming, and absolutely kick-ass for streaming music! They are also great for listening to movies and music in your livingroom with other people so that you can adjust the volume and tone for your needs. I paid $499 plus tax for them and Bose said they should be available to the general public later in January. Try searching them on Facebook. The comments are mostly from people with normal hearing, who also struggle hearing in noisy environments. In the Hearphones user manual, they state that the Hearphones are not hearing aids.

Is she having any loss of sound when she moves her head while watching TV?
My TV-DEX experience was awful. The sound was fine but I basically could not move my head in any direction without losing sound.
I am curious to know if this is just my problem.

Hi, Russ-Shettle. Where did you get that information? I have problem with Com-Dex working on a Samsung S6, it permanently restarts principal program. Works fine with other brands of cell phone, but Id like it to work with my phone…

I have an Android S6 and use the COM-DEX. I have some issues with it but overall I’m pretty happy with it. I don’t feel like there is a lot of information on how it works. For instance, trying to get it to pause when I am streaming music or a podcast works intermittently. The sometimes the button on the COM-DEX pauses and sometimes it opens the app on my phone. It doesn’t work consistently and I can’t find much information on how it should work. Does anyone know a good source for this?

I found this: A software update for those with mono still. Now it is aptX stereo. https://youtu.be/zk-XEWFOsZ0

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Very interesting! But, as I know, aptX is a Sennheiser’s own codec? Sennheiser is a part of Oticon - but WHY Oticon Streamer Pro still mono? Frustrating.

APT-X is from Qualcomm.

Very true! They bought the protocol.

Maybe a software update is needed for your device.

Sadly on the Oticon Opn streams stereo from an iPhone.

Only the Opn does thru phone.

Glad to hear that others are blown away by the Widex sound. I am a musician and have demoed other brands and find that the Widex Beyond 440s have the most natural sound. The phone app works well as does my Dex Com.

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After using M-Dex for years, my experience with Com-Dex ( 6 months) is “terrible” as I’ll explain.

  1. The Com-Dex only works if, when I move at home from one room to another, I take the smartphone (SP-Android) as well. What has never happened to M-Dex. If the SP stays on the table when he leaves the room when he returns the connection has been lost. Most of the time I only notice the situation when I receive a phone call and the call is not made. So I have to open APP, …, so that the connection is resumed.

  2. In the morning when I woke up I would just turn the m-dex on. It was ready to work. Now, with Com-Dex I have to open the App and select the connection. Ah! And plug the cable I’ve got around my neck!

  3. When during a call I need to regulate the sound with the M-Dex it was easy and fast. Just one button. With Com-Dex I have to open the APP, … Sometimes hands are missing!

It may be great for listening to music but it sucks in terms of functionality.

On a scale of 0-10 I classify Com-Dex with 2 and M-Dex with 9.

The M - Dex is nowhere near as good for audio and phone calls as the COM-DEX.
I use mine every day. It’s even aptX BT stereo.
Look on YouTube for an firmware update or have your AuD update it. You are missing out.

Some times on the BT settings in Android it has previously paired devices in case it drops. But that is rare. And true, the app is not as seemless as you would want. I reconnect it on the app often.

Thank you very much for your advice skyemac11.
I’ll contact my Aud.
Regards

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i love my tv-dex and yes it is a little finicky but works very well for the most part

it even works when i go the kitchen to get a drink, the sound will usually stick with me unless i go behind a big partition

I am new to this forum and wanted to share my experience with Widex’s Com-Dex. I use this exclusively for phone, tv and car (when used with their com-dex remote mic). The connection to my phone is easy and consistent (Samsung Galaxy s9). Audio is clear and volume controllable with the phone.

For TV I use a blue tooth transmitter (MEE audio). Until the last few days it has worked very well, but offers no way to control the volume. My experience is that when my aids (Beyond 440) are connected to the Com-Dex, I lose all volume control options. The phone app will no longer show a volume control nor will the control on the aids affect volume when connected to the Com-Dex. Anyone with ideas on how to do this?

In the car I have come up with a unique arrangement. My wife wears the mic (a small lapel clip on). It connects to the Com-Dex. Used only this way there is a slight delay and echo effect and it doesn’t filter out road noise well enough. To solve this problem I put on a Bose headset with sound canceling. Everything become quiet and the road noise and echo effect are virtually gone. It is the ONLY way we can travel in a car and talk.

Any thoughts on how to control volume when connected would help. Over-all this system (Com-Dex, mic and headsets ) is very good. Would like to see more options and creativity though from Widex.

I have also noticed that I’d like to have the volume just a little higher at times when using my Dexcom. I’m going to try to raise the volume before starting the dexcom and see if that will work.

How do phone calls sound to your callers? Does the microphone reduce background noise for them? Where is the microphone, on top, front, sides?