Why do so many hearing aid apps have pitiful reviews?

I have had remote adjustment once it failed and I had to go in the clinic to get my aids redone. I am not a fan of remote adjustments anymore.

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Yeah, once in a while.

Some issues are related to the app, sure, so avoiding it might cut down on issues. But some are just related to bluetooth. Phones actually like to rebooted once in a while, which no one does but it can help.

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Hah. The idea of not turning one’s phone off every once in awhile is foreign to me. People think I should have mine ā€œonā€ more often.

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After being on-call most most of my IT career… (40 years) I rarely carry my phone and if the call isn’t from a friend don’t answer. In fact I think have ptsd associated with a phone.

Left aid button does volume & mute
Right does program changes (only have default and heavily modified restaurant)
Can’t remember the last time I needed the app

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As a retired IT professional I know what you mean about being on call. But due to my hearing loss and streaming the calls to my aids is the only way I understand the call I keep my phone close by. I am now kind of on call a few days a week helping my brother and sister Veterans that are struggling with there issues we lose for too many to suicide.

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Thank you for that service, Chuck.

I have a few years to go before I can ā€œretireā€ from my agency. But I need to have a plan for what I’ll do after that. I don’t plan to retire until they are putting me in the dirt.

WH

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Admirable retirement service, Chuck, I salute your dedication, to an extremely worthwhile cause, any suicide is one too many; Thank you for your duty of care……

As for the hearing aid apps, they are probably more trouble than they are worth? I can probably count on the one hand, how many times I would use the app, in a year? And, I am a self proclaimed techy, I occasionally self program my aids, my Phonak Paradise or my Marvels, are predominately left in ā€œAutosenseā€, once paired to my iPhone 12, that’s it… Cheers Kev :wink:

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I must say I really don’t agree with that. I use the app constantly with my Resounds. I have had LINX, LINX 2, LINX 3D, LINX Quattro and now Resound One. I find the app works really well to allow me to finesse them in almost any situation. I wouldn’t buy hearing aids that didn’t work well with a control app.

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I couldn’t count on one hand how often I use the app in one hour….

It is all horses for courses, obviously

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It seems that in all cases the apps are an afterthought

Lots of app haters here! Understandable, too.
The Oticon On app is pretty threadbare, but I use it daily for the E.Q when music streaming.
Just to emphasize how poorly thought-out the app is, the E.Q. only presents when streaming, so for listening to music through speakers, or a concert, no E.Q.
What were they thinking?

With my More1 and the MYMusic program the equalizer does work for listening to music without it being streaming

@cvkemp, Chuck, it does appear, but it is white, not green, and the biggie is it’s a ā€œStreaming Equalizerā€ per the attached screenshot:

It does work I use it all the time for listening to jazz and classical music

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In most cases, not all. ReSound app does a lot, and in my experience works really well and quickly, on iOS at least.

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@cvkemp Only if you’re streaming.
Has zero effect when listening through speakers,headphones.
Hence, the nomenclature: Streaming equalizer

Sorry I disagree agree it does work for me maybe not for you.

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I’m very fortunate with that too. The 1% of the time is when I’m streaming–I might have to disconnect from phone and connect to laptop. Otherwise I just ā€œset-em and forget-emā€. I don’t even have the phonak app anymore. (I don’t have any issues with the app–I just don’t need it.)
01-21-22 UPDATE: I picked up my new HAs a couple days ago. They’re essentially an ITE version of the M90s (with disposable batteries as opposed to rechargeable). I can push the button to take a phone call, but there is no rocker switch for volume control. I did install the app today–don’t know how much I’ll use it 'cause the automatic setting works fine.
BTW, I also breaking in a new phone. I traded in my LG G6 for the Moto G Power. The LG G6 has done an awesome job for me, but it was starting to have battery issues. So far the Moto G Power has been a delight and way more phone than I could have expected for the price.

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I think that the level of hearing loss may be a consideration in using the the app and every technology available on any model of aid. It’s great that others don’t need an app, but at my level of loss, I need all the help I can get

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Well, everything is relative, perhaps your loss @mr.smithster is slightly more complicated than mine, but personally I would love your loss, as opposed to my own…. I think, it all comes down to personal choice, I find the Phonak app slow, and limited, it takes its time to load, all too often, I have to reconnect, by rebooting by the right aid, if it were instantaneous, then yes I would probably use it more… As it stands, it just isn’t worth the hassle :wink:

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