Where to find Genie 1, Oticon's legacy software to download?

Thanks! I’ll ask her about the power slim tubes. Are they in between the “slim” tubes and regular fat ones? t/u

@hilary

They are thin tubes but with moulds which can be as small as domes or they can be full ear moulds.

You don’t need to have a full ear mould.

There is no receiver with the power thin tubes.

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Hello, I am new of using HA. I have bought a pair of Oticon Alta Pro from eBay for $200. After reading blogs in this Forum, I have learned lots of info about HA and regret to know that my Alta HA is made by old tech. I am interesting to do DIY fitting and programming therefore have bought an Oticon FittingLINK WP-2 from eBay for $80. And bought a Bluetooth USB dongle/adapter. Please tell me where to download the Genie 2017.1 Legacy software. Thanks a million!

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Hi @user253 Welcome to the DIY (semi-hidden) category of the forum.

Tip: Click any PVC Avatar to find DIY School.
Suggested DIY School reading;

  • 02 How to Program Your Hearing Aids
  • Fitting Instructions Oticon Genie; Alta-Nera-Ria-Agil-Epoq

You don’t really need the USB Dongle.

Wireless fitting - FittingLINK
FittingLINK provides a wireless link (Bluetooth) between the PC
and one or two wireless enabled hearing instruments. In addition
FittingLINK can be used via a USB cable connected to the PC.

Tip: If you also have the ability for selling your Alta’s in the future, perhaps you could keep an eye out for upgrading to a pair of OPN 1’s for $300 or so (Not to be confused with OpnS 1s).

Welcome to the forum, good on you for trying DIY, it’s not very difficult to do and the results can be surprising for some, you got the FittingLink as well, a great little device for wireless programming especially with the bluetooth dongle, but if not at least you can use a USB cable.
I think the TIP mentioned above is good advice, as you say those Alta models are quite old now, lots of good deals on eBay.
Good luck.

Did you know there is also an Alta1 version of these old hearing aids? It was a special version designed specifically for the VA/Veterans Administration. But don’t worry. You will likely never see the Oticon Alta1 version :wink:

Interesting facts, funny thing is the way Oticon would throw those names around like it was something special Alta, Alta Pro, Alta2, but they weren’t alone in doing this.

I buy the FittingLINK because I have downloaded “DIY School - (v2.0).zip” and extracted “02 How to Program Your Hearing Aids.pdf” and read about it. I do need a Bluetooth dongle/adapter because my old laptop does not have a Bluetooth device. I was not aware that wearing HA’s needs so much efforts to make them work good on me. I remember read somewhere in this forum to get/download the software Genie 2017.1 version. May be I am wrong but end up that I need to get the software from Oticon.

It is frustrated that I did go to an audiologist office. On the phone appointment, the technician said she could do fitting and programming for me for $95. But when I was there, she said that she did not know that I’ve bought an old Oticon Alta. She has the programmer device with Genie 2 software. She said that will not work for my HA. She called Oticon to get Genie 1 software and asked me come back a week later. A week later, I called her and she said still not having the software. I lost all confidence but to seek DIY now. Please advise me where can I find Genie 1?

Sure I see your frustrations, my FittingLink only worked with the factory supplied Bluetooth dongle, but you can use a USB cable.
The Genie2 software comes with the legacy version for your Alta

Did you read your PM/Private Message?

btw> You don’t have to download the entire DIY School. Just click any PDF file within DIY School and you can view the one PDF file in your browser.

Look at your green-U Avatar c2 on the upper right of your browser!
Is it growing any little notification ears. Click it!

Also, you don’t need the USB Dongle. You can connect FittingLINK to your PC using a USB cable.

No, I don’t think so. I don’t recommend using proprietary wireless hearing aid programming devices because they are going obsolete. But it’s okay to use them in special situations because they are cheap. Here’s a clipped image from DIY School;

You are right :+1:. My laptop using a USB Bluetooth 5.1 dongle can only pair to the FittingLink but never connect to it. The USB 2.0 cable does work and detects the FittingLink. Here is my experience.

  • Genie 2017.1 programming
  1. Use a USB 2.0 cable to connect the FittingLink WP-2 to a laptop PC running Windows.
  2. After the new device is detected, the PC Device Manager shows the Human Interface Device has both “HID-compliant vendor-defined device” and “USB input device”.
  3. Open Genie 2017.1 app
  4. Click at Preferences menu and then EDIT Preferences.
  5. Select the Programming Device function on the left pan. Click the DETECT button and wait for FittingLink to be detected. When detected click OK.
  6. Insert fresh batteries in the HAs and place them on each side of the FittingLink neckpiece.
  7. Select CLIENT organizer and create a new client.
  8. Select FAMILY organizer and click DETECT to detect your HAs.
  9. Do the following features …
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Thanks to your Genie 2017.1 software. It does do fitting and programming to my old Oticon Alta Pro hearing aids. :pray: :smiley: :+1:

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Have a great day, same as me… I am looking for the older version of Oticon Genie, still have the old hearing aid. Will someone have a copy on it? Thanks in advance.

Hi there, great your giving DIY a go, yeah the older versions are harder to come by now, what models have you got, as this will determine the hardware, FittingLink is wireless or the older HiPro and cables.

would you be able to pm the legacy Genie 1 software?
-Thanks

Hi there, I believe I have something try this one it’s 4.1 GB so it includes both legacy and later version .

Or this one.

Hi Tenkan, I’ve installed 2019 Genie2, and still never work to Agil Pro but it can detect the instrument and asking for Legacy software (where i can find those software?). By the way thank you so much for the support I’m able to peak and fine tuning my Oticon OPN S HA’s, using Genie2 2024 version, for the cable I got flex connect from ebay. About cs44, i got phonak cs44a and converted it to cs44 using Phonak VK-1 cable connector much easier to swap data pin 3&4. Again many thanks.

Hi there, great you got the cables to work, ok so you must need 2017 version if agil pro not in 2019, let me see, there’s a 4.1gb file floating around that has it, I’ll see if I can find it for you

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Please, I need to program these Agil Pro, because I donated these ha to someone back home who cannot afford to decent hearing aid and they send me their audiogram to program according to their hearing loss. I can’t tell them to go to hearing center for reprogramming they are needy person. Many thanks again.